02-01-2017 05:32 AM
I have got this new Thinkpad E570. Right from first day, the display screen goes blank for a few seconds everytime I connect/disconnect the AC power supply. Can someone advise on this problem?
02-01-2017 11:35 AM
Welcome to Lenovo Community! And happy to have you here.
As I understand that you are facing issue while plug in & unplugin the AC adapter in your Thinkpad E570
While on AC power, Desktop>Right Click> Graphic Properties>Display>Refresh Rate.
Here, set the Screen Refresh Rate to 50 Hertz if it 60 Hertz. And apply the settings to check.
I hope the above information helps.
Please feel free to post in Lenovo Community Forums if you have any further queries!
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
09-05-2017 10:27 AM
I have Thinkpad E570. I was facing same issue.
After changing refresh rate from 60Hz to 48Hz it got solved.
But While playing video Screan becomes blur. If laptop is moved or if I touch it happens.