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MonkeySee
Paper Tape
Posts: 1
Registered: ‎11-01-2016
Location: CA
Views: 406
Message 1 of 1

E130, Problem performing factory reset (password issue)

Hello,

I have an E130 that is running terribly slow. I want to do a factory setting reset and start anew.

I press return when my computer starts. I chose F11 and follow the different points. It warns me that if I press ok, all unsaved information will be lost. I accept and then when I am asked to enter my password, it says it is an incorrect password. But I know it is the correct one, this password (the only one I have for this computer) works just fine when I enter my computer the regular way.

Why my password is not recognized when I want to do a factory reset?

Thank you for your hints and comments,

All the best,

MonkeySee

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