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Posts: 7
Registered: ‎02-27-2012
Location: Sheffield, UK
Message 1 of 6 (692 Views)

E320 turns off after 4/5 seconds and no access to bios menu

About an hour ago, when I opened my E320 after having moved it to another room, the OS (Ubuntu) froze and I was forced to reboot it. However, when it tried to power up , it did so for about 4 or 5 seconds, turned off, and did so again. Now I cannot turn it on without it doing this. Currently I am leaving it with the battery out but that hasn`t helped so far. How might I go about stopping this from happening?

 

Thank You

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Posts: 3,759
Registered: ‎01-21-2010
Location: US
Message 2 of 6 (660 Views)

Re: E320 turns off after 4/5 seconds and no access to bios menu

Hi Hekla and welcome to the community,

 

Will it boot and run off of a live cd or flash drive?

 

If you can boot from a live linux, run a diagostic on the hard drive.  

 

Dave

 

 

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Posts: 7
Registered: ‎02-27-2012
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Message 3 of 6 (650 Views)

Re: E320 turns off after 4/5 seconds and no access to bios menu

Nope. Sadly, as far as I can tell, it won't boot off anything and I cannot get to the boot menu.

Community Moderator
Posts: 3,759
Registered: ‎01-21-2010
Location: US
Message 4 of 6 (615 Views)

Re: E320 turns off after 4/5 seconds and no access to bios menu

Inspect the USB ports, make sure none are damaged.

 

If not, take out the battery and the ac adapter and hold the power button down for about 20 seconds. Then plug in just the ac adapter and try to start it up.

 

Dave 

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Posts: 7
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Message 5 of 6 (611 Views)

Re: E320 turns off after 4/5 seconds and no access to bios menu

I'm afraid that doesn't appear to work.
Community Moderator
Posts: 3,759
Registered: ‎01-21-2010
Location: US
Message 6 of 6 (604 Views)

Re: E320 turns off after 4/5 seconds and no access to bios menu

Hate to say it, but it sounds like it's time to make a call to service.

 

Dave

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