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ash655
Paper Tape
Posts: 2
Registered: ‎08-29-2012
Location: Canada
Views: 2,572
Message 1 of 6

E430 - No internet - But can connect to network. Any idea?

Hi, I've been having a really frustrating problem.

 

I can connect to wireless and wired networks, but in both cases, after around 5 mins, I can't surf the internet (on any browser) for around 10 minutes, and none of my programs that need internet access work. I've had the same problem at home, school, and work.

 

I tried windows 7's troubleshooter, and all it says is that "the diagnostics policy service is not running" and "explore additional options".

 

I've tried reinstalling the netwrok adapter, no luck.

 

Can anyone think of anything? 

 

Thanks in advance!

 

I have E430 windows 7 64-bit

Retired Support Specialist
Posts: 524
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 2,570
Message 2 of 6

Re: E430 - No internet - But can connect to network. Any idea?

Try reinstalling ThinkVantage Access Connections and let me know if that helps (use this link, under ThinkVantage Technology):

 

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073272

 

I would also run ThinkVantage System Update from the same page.

 

 

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ash655
Paper Tape
Posts: 2
Registered: ‎08-29-2012
Location: Canada
Views: 2,564
Message 3 of 6

Re: E430 - No internet - But can connect to network. Any idea?

Thanks Ron! I installed Access Communications, and it's been working for the past 20 minutes or so. I'll post again if anything happens. Thanks again!

Retired Support Specialist
Posts: 524
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 2,552
Message 4 of 6

Re: E430 - No internet - But can connect to network. Any idea?

Great!  I'm glad that worked.  Let us know if you ever need any help.

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E440NooB
Paper Tape
Posts: 3
Registered: ‎05-11-2018
Location: US
Views: 319
Message 5 of 6

Re: E430 - No internet - But can connect to network. Any idea?

Page not found. Can you please repost Ron? .. kinda been a while lol

SeniorGuru
Posts: 2,757
Registered: ‎12-22-2008
Location: CA
Views: 315
Message 6 of 6

Re: E430 - No internet - But can connect to network. Any idea?


@E440NooB wrote:

Page not found. Can you please repost Ron? .. kinda been a while lol


ThinkVantage Access Connections for Windows 7 (32-bit, 64-bit)

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