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agsqwe
Fanfold Paper
Posts: 4
Registered: ‎05-24-2012
Location: Latvia
Views: 3,238
Message 1 of 8

E530: doesn't completely shutdown/reboot/sleep/hibernate

Hello!

 

I have a brand new Edge E530 with intel 520 ssd drive and i7-3612qm cpu. Latest driver versions are installed.

The problem is that it does not shutdown completely - screen goes off, but fan and leds stay on. Same thing happens during sleep, hibernate, restart.

However, in safe mode it does shutdown and restart correctly. So it does without any drivers (tried re-installing the Windows 7 and Windows 8 several times).

Sometimes (like 1 out of 20 tries) it does shutdown correctly. I wasn't able to find out which driver (or combination) cause the problem.

 

Any advice will be appreciated. I don't really want to go RMA way since probably all is needed is some patch/hotfix.

agsqwe
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Posts: 4
Registered: ‎05-24-2012
Location: Latvia
Views: 3,203
Message 2 of 8

Re: E530: doesn't completely shutdown/reboot/sleep/hibernate

Finally found the source of these symptoms. It was a 2nd hdd caddy from ebay.

To solve this issue i had to disassembly the hdd caddy and remove one of SATA pins (details - http://forum.notebookreview.com/hp-business-class-notebooks/655065-hp-elitebook-8560p-wont-shutdown....)

 

Now the laptop works perfectly!

p3anut
What's DOS?
Posts: 4
Registered: ‎06-21-2012
Location: Australia
Views: 3,014
Message 3 of 8

Re: E530: doesn't completely shutdown/reboot/sleep/hibernate

Hey mate,

Kind of off topic, but I have a question for you. I've got an E530 too, just wondering what caddy you used? I'm trying to find out what size I need.

Thanks,

Dean.

agsqwe
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Posts: 4
Registered: ‎05-24-2012
Location: Latvia
Views: 2,979
Message 4 of 8

Re: E530: doesn't completely shutdown/reboot/sleep/hibernate

Hi Dean!

 

You can use any 12.7mm caddy. I'm using the one from ebay, just search for E520 / E525 (E530 has the same size).

p3anut
What's DOS?
Posts: 4
Registered: ‎06-21-2012
Location: Australia
Views: 2,958
Message 5 of 8

Re: E530: doesn't completely shutdown/reboot/sleep/hibernate

Thanks! Just ordered one. I'm wanting to throw an SSD into it, have you had any issues apart from the shutdown one?

agsqwe
Fanfold Paper
Posts: 4
Registered: ‎05-24-2012
Location: Latvia
Views: 2,956
Message 6 of 8

Re: E530: doesn't completely shutdown/reboot/sleep/hibernate

No issues, works great!
p3anut
What's DOS?
Posts: 4
Registered: ‎06-21-2012
Location: Australia
Views: 2,954
Message 7 of 8

Re: E530: doesn't completely shutdown/reboot/sleep/hibernate

Sweet. Thanks mate. Hopefully my caddy comes soon Smiley Happy

p3anut
What's DOS?
Posts: 4
Registered: ‎06-21-2012
Location: Australia
Views: 2,895
Message 8 of 8

Re: E530: doesn't completely shutdown/reboot/sleep/hibernate

My caddy arrived today, I had the same issue as you with it not shutting down. It's fine now that I've cut that pin though. I also had to trim a bit off the caddy to make it fit, all good now. I'm considering attaching the original dvd faceplate too, though I'm not too keen on cutting it.

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