05-24-2012 08:53 AM
I have a brand new Edge E530 with intel 520 ssd drive and i7-3612qm cpu. Latest driver versions are installed.
The problem is that it does not shutdown completely - screen goes off, but fan and leds stay on. Same thing happens during sleep, hibernate, restart.
However, in safe mode it does shutdown and restart correctly. So it does without any drivers (tried re-installing the Windows 7 and Windows 8 several times).
Sometimes (like 1 out of 20 tries) it does shutdown correctly. I wasn't able to find out which driver (or combination) cause the problem.
Any advice will be appreciated. I don't really want to go RMA way since probably all is needed is some patch/hotfix.
Solved! Go to Solution.
05-26-2012 05:17 AM
Finally found the source of these symptoms. It was a 2nd hdd caddy from ebay.
To solve this issue i had to disassembly the hdd caddy and remove one of SATA pins (details - http://forum.notebookreview.com/hp-business-class-notebooks/655065-hp-elitebook-8560p-wont-shutdown....)
Now the laptop works perfectly!
06-21-2012 04:51 PM
Kind of off topic, but I have a question for you. I've got an E530 too, just wondering what caddy you used? I'm trying to find out what size I need.
07-12-2012 01:36 AM
My caddy arrived today, I had the same issue as you with it not shutting down. It's fine now that I've cut that pin though. I also had to trim a bit off the caddy to make it fit, all good now. I'm considering attaching the original dvd faceplate too, though I'm not too keen on cutting it.