12-19-2016 10:23 AM - last edited on 01-18-2017 11:44 AM by Amy_PI_Lenovo
Thinkpad E540, Windows 8.1
The touchpad has been bugging randomly throughout the year, but this time the two finger scrolling has completely stopped working
I have tried disabling and enabling, reinstalling drivers, resetting to default, nothing is fixing it.
12-20-2016 01:45 AM
Hi there, Ezamme -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
Open Mouse & touchpad settings and in section Related Settings click Additional mouse options (bottom of screen).
Click Scrolling in Select an item. Click Two-Finger Scrolling in the menu. Check: Enable reverse scrolling direction.
Update us how it goes.
Tap that kudos button if I helped
if you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
05-14-2017 09:19 AM
Hello. i am experiencing the same problem. I have tried this. even tried reinstalling the driver again .
But it is not working. i have Lenovo e540.
Please tell if you have any other solution
02-08-2018 03:59 PM
I had a similar problem with my e560. Two-finger scrolling only worked after I restarted my Windows10 but not after a regular startup.
Fixed it by putting "Apoint.exe" (from C:\program files\A.... [sorry, forgot the name, but it's the Alps software for the Touchpad] )in the autostart-folder.
Now this is loaded by default and scrolling works everytime.
Hope this helps in your case as well!
02-17-2018 08:07 PM
After about six hours of searching for a solution, after having tried all the others such as uninstalling and reinstalling drivers etc, I FOUND IT! Somebody posted this unusual solution, and IT WORKED!!
-Go to Device Manager
-Scroll down to System Devices, and expand
-Right click Synaptics SMBus Driver, and click disable
05-06-2018 09:38 PM
First of all, there is no menu that looks remotely close to this.
Second, once the content of this has been found in the Synaptics Control Panel it doesn't matter which things are enabled or disabled, as nothing rectifies this issue. It's all trial & error here.
Finally, even when disabling Synaptics SMBus Driver, as mentioned below, I cannot get my 2 finger scroll to work again.
05-28-2018 06:30 PM - edited 05-28-2018 06:32 PM
Disabling the SMBus Driver worked great for my Lenovo U430 for a few moments, but then another driver was automatically installed and now it's not working again