04-06-2014 09:48 AM
When I insert a flash drive into one of the dead ports, initially the message pops up indicating that the computer recognizes something has been inserted into the port, but then it immediately disappears and the port is dead.
I went to Device Manger-->Portable Devices and tried to fix one of the three dead ports. At some point (after I scanned for hardware changes, I think) it did show the drive letter, but it had a yellow triangular error-message indicator. I right-clicked and selected Properties, and it said "This device cannot start (code 10)." Then the drive letter disappeared, though it has come back sporadically.
I hope this is clear. Would appreciate any ideas.
Thanks.
Jane Doe
04-03-2015 06:44 AM