09-10-2018 03:34 AM - last edited on 09-10-2018 07:20 AM by Majestic
I have removed a working SSD drive from a Thinkpad E580 which had FDE and upgraded to a larger SSD drive
all working fine. I have now tried to format the this drive in another Thinkpad E550 using the Erase utility V1.03
but it does not recognise the drive is installed. message just says "Error this utility works for Disk Encryption Drive or SSD drive
Can someone tell me the correct procedure for erasing a disk with FDE
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
Solved! Go to Solution.
09-10-2018 12:50 PM - edited 09-10-2018 12:50 PM
The drive is self-encrypting, but the encryption is basically inactive until you set a HDD password in BIOS, or else use 3rd-party encryption management software from McAfee, WinMagic, etc. You say you didn't do either of these things, which is why I don't understand why you would see an error like that on the E550 where the drive is now installed. Can you go into BIOS setup, Security -> Passwords menu, and check if there is an option for "Hard Disk1 Password" at the bottom, just below "Power-On Password"?
09-10-2018 04:16 PM
Also if I plug drive into another pc via E-Sata I cannot see it in either windows explorer or disk management
I'm stumped. If you put the drive back into the original E580 it came in, will it work?
09-10-2018 11:10 PM
That will take me a little longer to try as dont have E580 on site. Will try in a few days time
What I am now concerned about is if I have a Thinkpad that gets damaged and I want to get the data off to transfer to another
PC/laptop then I cant do it.