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Aero7
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Registered: ‎09-10-2018
Location: GB
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Message 1 of 12

E580 - Thinkpad Drive Erase utility help

I have removed a working SSD drive from a Thinkpad E580 which had FDE and upgraded to a larger SSD drive

all working fine. I have now tried to format the this drive in another Thinkpad E550 using the Erase utility V1.03

but it does not recognise the drive is installed. message just says "Error this utility works for Disk Encryption Drive or SSD drive

only"

Can someone tell me the correct procedure for erasing a disk with FDE

 

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Lenovo Staff
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Message 2 of 12

Re: E580 - Thinkpad Drive Erase utility help

What FDE were you using?  When the drive was in the E580, were you using HDD password, or some software from McAfee, WinMagic, etc?

Aero7
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Message 3 of 12

Re: E580 - Thinkpad Drive Erase utility help

The FDE is as it came out of the box. No password added

Lenovo Staff
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Message 4 of 12

Re: E580 - Thinkpad Drive Erase utility help

This situation is still not making sense to me.  Is it the drive that originally came in the E580 from Lenovo?  Or is it a drive you purchased and added yourself?

 

Aero7
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Message 5 of 12

Re: E580 - Thinkpad Drive Erase utility help

The drive is the original one that came with Thinkpad E580

I didn’t resize they came with FDE out of the box!

Lenovo Staff
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Message 6 of 12

Re: E580 - Thinkpad Drive Erase utility help

The drive is self-encrypting, but the encryption is basically inactive until you set a HDD password in BIOS, or else use 3rd-party encryption management software from McAfee, WinMagic, etc.  You say you didn't do either of these things, which is why I don't understand why you would see an error like that on the E550 where the drive is now installed.  Can you go into BIOS setup, Security -> Passwords menu, and check if there is an option for "Hard Disk1 Password" at the bottom, just below "Power-On Password"?

Aero7
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Message 7 of 12

Re: E580 - Thinkpad Drive Erase utility help

Yes I can see Hard Disk password and then Enter next to it

password status says Disabled 

Aero7
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Message 8 of 12

Re: E580 - Thinkpad Drive Erase utility help

Also if I plug drive into another pc via E-Sata I cannot see it in either windows explorer or disk management

 

Lenovo Staff
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Views: 663
Message 9 of 12

Re: E580 - Thinkpad Drive Erase utility help


@Aero7 wrote:

Also if I plug drive into another pc via E-Sata I cannot see it in either windows explorer or disk management

 


I'm stumped.  If you put the drive back into the original E580 it came in, will it work?

Aero7
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Message 10 of 12

Re: E580 - Thinkpad Drive Erase utility help

That will take me a little longer to try as dont have E580 on site. Will try in a few days time

What I am now concerned about is if I have a Thinkpad that gets damaged and I want to get the data off to transfer to another 

PC/laptop then I cant do it. 

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