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oleggl
What's DOS?
Posts: 1
Registered: ‎10-28-2014
Location: Kiev, Ukraine
Views: 169
Message 1 of 1

Edge 431 FAN issue under warranty

Hello support,

 

My Edge E431 FAN stops working and local service took the laptop to fix the issue (fan replacement) under warranty.

It was on Sep, 9 and current status is 'waiting for parts from supplier'?

Why it takes so long (1.5 months) to get replacement part to Ukraine?

I think ThinkPad owners should have better warranty support.

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