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Mu5ch1n4t0r
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Registered: ‎09-02-2012
Location: Germany
Views: 2,646
Message 1 of 45

Edge 535 shuts off/down suddenly

Well, my Lenovo Thinkpad Edge E535 is around a year old, and it seems there are now hardware issues.

 

Sometimes the battery is charged to 100% or a bit less and after some minutes the laptop just goes off and makes a click. That was it. After I restart it, it says it has installed some software and I should make a restart, everytime.

 

Also there is no more low energy warning appearing (it appeared some days ago but now not anymore), it is set to 10%

 

seems to be something like this:

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T430s-shuts-down-or-powers-off-while-on-bat...

 

is there some fix?

the Update Manager of Lenovo does not find a fix, the Energy Manager does also not find a firmware update for the battery

 

Do I really have to search and download this from your website again?!

 

Which is the correct link for the Edge E535? Can't find it

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Message 2 of 45

Re: Edge 535 shuts off/down suddenly

Hi, Mu5ch1n4t0r

 

Have you checked Event Viewer to see if Windows has recorded anything related to these sudden shutdowns? If not, if you open the Start menu and search for Event Viewer, you should be able to find it (it may say View event logs, but both will lead you to the same place.) Once in Event Viewer, select Windows logs, then System. From here, scroll through the log and go to the last time you remember this issue occurring. See if there are any errors or warnings that look related to this and post those here.

 

Thanks in advance,
Adam

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Mu5ch1n4t0r
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Message 3 of 45

Re: Edge 535 shuts off/down suddenly

Well, the battery says 0% but this can not be. Also there is no more low-battery warning since the last month so it goes off

 

Sorry, but did you even read my complete post? It is about the battery and the missing warning so it goes off when it is 0% but does not warn or shut down. Also I have searched for the battery id, but it seems the battery patch is not for my battery

Mu5ch1n4t0r
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Message 4 of 45

Re: Edge 535 shuts off/down suddenly

still waiting =(

seems this is due to a windows update? please release a fix/patch for this
Mu5ch1n4t0r
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Message 5 of 45

Re: Edge 535 shuts off/down suddenly

bump =(

Mu5ch1n4t0r
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Message 6 of 45

Re: Edge 535 shuts off/down suddenly

still does not warn when the battery level gets 105 andless =(
Mu5ch1n4t0r
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Views: 2,499
Message 7 of 45

Thinkpad Edge 535 does not warn when battery is low

Normally it should warn when the battery is 10% and less but it doesnt (since the last windows updates or so)

 

Please make a fix for the Edge 535

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Message 8 of 45

Re: Edge 535 shuts off/down suddenly


@Mu5ch1n4t0r wrote:
still waiting =(

seems this is due to a windows update? please release a fix/patch for this

Have you asked the same question on a Windows forum and can you say which Windows update has caused this?

 

As it seems we aren't seeing other reports on this same problem it may be worth checking your power plan settings to ensure that notifications are turned on.

 

power_options.JPG

Andy  

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Mu5ch1n4t0r
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Registered: ‎09-02-2012
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Message 9 of 45

Re: Edge 535 shuts off/down suddenly

nNotifications are and were always turned on =(
Mu5ch1n4t0r
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Message 10 of 45

Re: Edge 535 shuts off/down suddenly

Also the "battery" setting is missing in this dialog

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