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thw
Fanfold Paper
Posts: 2
Registered: ‎11-05-2013
Location: Finland
Views: 872
Message 1 of 3

Edge E330 display not working without external display connected

Hi,

 

I have Thinkpad Edge E330 bought this July, with win8 downgraded to win7. It recently started a problem where the laptop's own display doesn't display anything (just blank) if I don't have external display connected. The external display doesn't have be in use, just connected, and E330's own display works fine. If I disconnect the external display, the E330's own display goes blank also. It doesn't matter what display setting I have.

 

Any advice on this?

Currently I'm not able to use my E330 as a laptop at all.

Current laptop: Thinkpad E330 (3345)
Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 852
Message 2 of 3

Re: Edge E330 display not working without external display connected

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that display in your Lenovo ThinkPad E330 is not working properly unless you connect it to an external display.

 

Have you tried using your machine in safe mode? If that works, try rolling back your display drivers or reinstall it.

 

Go to Lenovo Support page to download the latest drivers, Please click on "Select Product", then in "QUICK PATH" enter E330 and select the exact model depending on the MTM number of your device.

 

Hope this helps!

 

Best regards,

Mithun.



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thw
Fanfold Paper
Posts: 2
Registered: ‎11-05-2013
Location: Finland
Views: 824
Message 3 of 3

Re: Edge E330 display not working without external display connected

Hi,

Uninstalling and then reinstalling the original preinstalled version of the display adapter's drivers did the trick. It works fine now.

Thomas
Current laptop: Thinkpad E330 (3345)

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