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mickyblu
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Registered: ‎03-25-2014
Location: Romania
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Message 1 of 8

Edge E531 Intel USB 3.0 problem Windows XP

20140325_194113888.JPGHello,

 

I am having problems using the two usb 3.0 ports on my e531 in windows xp.

 

Basically all devices which use generic usb drivers like ext hardrive, usb stick, etc don't work at all when plugged into the USB 3.0 slots. (on the USB 2.0 slot everything works fine- but its only one slot).

 

I looked for Intel USB 3.0 eXtensible Host Controller Driver but it;s not available for windows XP.

 

What they say is this:

 

The Intel® USB 3.0 eXtensible Host Controller Driver is not supported in Windows* XP or Windows* Vista. For these operating systems, make sure your BIOS settings have the xHCI Mode set to Auto or Smart Auto. This step reconfigures the USB 3.0 ports to function as USB 2.0 ports using the native Windows* EHCI driver

 

I went into my bios and i don't have that option.

 

 

The Intel(R) USB 3.0 eXtensible Host Controller Driver is not supported on Microsoft Windows XP or Microsoft Windows Vista. For these operating systems, 
the USB 3.0 ports will be functional as USB 2.0 ports using the native 
Microsoft Windows EHCI driver.

 

So it seems that the two USB3.0 ports do not function as USB2.0 ports. I don't really care that I cant use USB3.0 all I really want is to be able to use those extra ports. I know XP is a dynosaur now but there are some programs I use which only work in XP. If everything fails I will have to buy a usb splitter and connect it to the 2.0 port.

 

Any help is appreciated 

 

Thank you

 

Micky

 

 

 

 

 

 

 

Retired Support Specialist
Posts: 3,015
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Message 2 of 8

Re: Edge E531 Intel USB 3.0 problem Windows XP

Hi Micky,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that you are facing the issue with USB 3.0 port on ThinkPad E531.

 

Please check with installing the latest Intel Chipset application, and also uninstall the driver from the device manger and restart the system and check it once.

 

Check updating Service Pack 3 for Windows XP OS.

 

Hope this helps. Do post back if issue persists!

 

Best regards,

Hemanth Kumar



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mickyblu
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Message 3 of 8

Re: Edge E531 Intel USB 3.0 problem Windows XP

Hi Hemanth Thank you for your answer. I did all those steps and at first it works. However when I restart the computer it might not work again. So basically I have a 50/50 chance that the USB 3.0 ports will work. I just purchased a 4 port USB hub which I use in the USB 2.0 port when I run XP. Micky
Retired Support Specialist
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Message 4 of 8

Re: Edge E531 Intel USB 3.0 problem Windows XP

Hi Micky,

 

Thank you for the reply!

 

Please check with updating Intel drivers update tool from the below link, and let us know the findings.

 

Intel® Driver Update Utility

 

Hope to hear back soon.

 

Hope this helps.

 

Best regards,

Hemanth Kumar



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mickyblu
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Message 5 of 8

Re: Edge E531 Intel USB 3.0 problem Windows XP

Hello and thank you for your answer

 

I followed your instructions and it seems I have the latest version already installed. 

I updated the HD 4000 video driver though.

I will check the status of the USB 3.0 ports in XP and report later.

 

Mickyint_chpset.JPG

alex5723
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Message 6 of 8

Re: Edge E531 Intel USB 3.0 problem Windows XP

XP doesn't support USB 3.0, only USB 2.0.   You have to downgrade in BIOS to USB 2.0

 

https://communities.intel.com/thread/31172

mickyblu
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Message 7 of 8

Re: Edge E531 Intel USB 3.0 problem Windows XP

Hello alex

 

Thx for the answer.

Unfortunatelly if you look at my first post I don't have an option to downgrade to USB2.0 in bios (kinda why I opened this thread ) so Im left with two dead usb ports in XP. 

 

The weird part is that every other time I start XP the 2 ports work. So i have about a 50/50 chance that when I start  xp i can use those ports.

 

Micky

alex5723
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Message 8 of 8

Re: Edge E531 Intel USB 3.0 problem Windows XP

"Im left with two dead usb ports in XP"   and unsupported OS.

 

" every other time I start XP the 2 ports work"   the ports probably work in USB 2.0.

 

You can run your XP applications under Windows 7 in compatibily mode or under XP Mode (vm).

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