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helleste
Fanfold Paper
Posts: 9
Registered: ‎10-29-2010
Location: Prague, Czech Republic
Views: 21,913
Message 1 of 68

Hotkeys no longer working - ThinkPad Edge 14, Windows 7

Hello,


my hotkeys to control volume, brightness, wifi, microphone, webcam no longer working. Some hotkeys (previous track, play/pause and next track) still works fine. I had this problem two times before and in this cases bios update helped. But now, i have newest BIOS version and i can't update BIOS...Simple restore BIOS properities to default didn't work...I have exactly the same problem on Windows 7 Professional 64bit and Ubuntu Linux 10.10 32bit. Any ideas how to fix this or i must use my warranty?

 

I'll be very grateful for any advice!

 

Thinkpad Edge 14 O578KNG

helleste
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Posts: 9
Registered: ‎10-29-2010
Location: Prague, Czech Republic
Views: 21,843
Message 2 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

And i forgot...No hibernation when i close my thinkpad. Also on both systems...

arunkriz
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Posts: 9
Registered: ‎12-12-2010
Location: India
Views: 21,752
Message 3 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

You can try reinstalling the hotkey drivers.

 

http://www-307.ibm.com/pc/support/site.wss/MIGR-74261.html

Community SeniorMod
Community SeniorMod
Posts: 3,967
Registered: ‎01-21-2010
Location: US
Views: 21,724
Message 4 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

f1 at startup, into the bios.  config should be highlighted, enter.  power, enter.   make sure hibernate by timer is enabled. f10 to save and exit. yes, boot to windows.


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emtdan
Paper Tape
Posts: 12
Registered: ‎12-26-2010
Location: PA
Views: 21,553
Message 5 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

I have the same issue. Did you solve it?

emtdan
Paper Tape
Posts: 12
Registered: ‎12-26-2010
Location: PA
Views: 21,546
Message 6 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

I just got off the phone with lenovo.  They said there have been several reports of this problem but they have no solution.  It definitely is a bios problem.  

bigfun
Paper Tape
Posts: 5
Registered: ‎03-02-2011
Location: Poland
Views: 21,450
Message 7 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

Any new info about this issue? 

 

It looks like i have same problem on my Edge 13.

helleste
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Posts: 9
Registered: ‎10-29-2010
Location: Prague, Czech Republic
Views: 21,420
Message 8 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

Hi, sadly there's nothing new. I was three times at service for repair. They exchanged me motherboard and keyboard. Hotkeys worked good for couple weeks and then problem showed up again...it's definitely bios case. Tomorrow i'll go to the shop and i'll want my money back. Six months of suffering with this annoying issue...

bigfun
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Posts: 5
Registered: ‎03-02-2011
Location: Poland
Views: 21,416
Message 9 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

I installed older version of BIOS ROM (one version lower than current) and it's working for me, special keys started to work again as well as suspend on lid closing. 

helleste
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Posts: 9
Registered: ‎10-29-2010
Location: Prague, Czech Republic
Views: 21,413
Message 10 of 68

Re: Hotkeys no longer working - ThinkPad Edge 14, Windows 7

How did you do that?

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