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Blue Screen Again
Posts: 1
Registered: ‎11-19-2011
Location: Rhode Island, USA
Message 1 of 2 (4,795 Views)

Integrated Camera Problem E520

I have just come across the problem of the communications utility telling me that the camera is currently being used by another program when one is not opened. Because of this I am unable to change the settings associated with the camera. I have reinstalled the communications utility and the driver software. Any suggestions are welcome

Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Message 2 of 2 (4,766 Views)

Re: Integrated Camera Problem E520

hey dsannymatts,

welcome to the forums and for this, we recommend to uninstall every software from the add/remove program list that has access to the camera; Windows Live Messenger, Skype, etc.

Restart your unit after that. In My Computer, you should still have a camera icon. Launch that and see if you're still getting the early error.

If it still does, head over to device manager and search for the camera. Uninstall the driver here and windows should then install its own generic camera driver.

Restart unit, go back to My Computer and try again. See if it occurs when generic drivers are use.

Once testing has been done, install this >>

and test again.

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