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What's DOS?
Posts: 1
Registered: ‎05-28-2013
Location: Barcelona
Views: 183
Message 1 of 2

Keyboard problems


I have a ThinkPad Edge E50 that suddenly, from time to time, when I'm typing the keys get wrong. Today a "d" for a while was "çñ".
- first of all I tried to search if it has any virus with Kaspersky and try to find some malware.
-All ok, then we tried to switch to an usb keyboard and after  3 or 4 days the same problem appeared
-Then we tried to rename the windows profile, that worked for two or three days and again we had the same problem.
-Last option reinstall windows and guess what after three or four days we get the same error.

It doesn't happen all the time and normally with a restart it fixes the error for a while.

Some one have any idea.


Sorry, I forgot to point that all keyboard shortcuts had been disabled and only there's one language available

Retired Support Specialist
Posts: 1,291
Registered: ‎12-06-2012
Location: Raleigh, NC
Views: 150
Message 2 of 2

Re: Keyboard problems

Hi, jcallado


From what you've said here, I believe the issue lies the with the systemboard, which will need to be replaced to fix this issue. Since the keyboard has been replaced multiple times and the issue occurs with a USB keyboard as well, something is not right with the systemboard in the machine, I think. I am unsure of your warranty status, but I would recommend calling Lenovo Spain at +34-917-147-833 and discussing the possibility of a systemboard replacement with them.


Hope it helps,


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