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tosin
What's DOS?
Posts: 1
Registered: ‎04-22-2016
Location: NA
Views: 276
Message 1 of 2

Lenovo E550 KERNEL_DATA_INPAGE_ERROR

My E550 model keeps hanging amidst operations. And after a while, it will display a blue screen with an error message that reads: YOUR PC RAN INTO A PROBLEM AND NEEDS TO RESTART. And at the bottom it writes: KERNEL_DATA_INPAGE_ERROR.

 

How can this be fixed because I just got my computer and it is not up to six months. My machine is still within the warranty period.

 

Thanks.

 

Mod's Edit: Moved from the Lenovo E series notebook forum.

 

 

dfeifer1
Paper Tape
Posts: 3
Registered: ‎08-24-2015
Location: US
Views: 193
Message 2 of 2

Re: Lenovo E550 KERNEL_DATA_INPAGE_ERROR

Generally I see this associated with bad sectors on the hard drive where the windows pagefile is stored. Personally I would try the following..

 

ps.. seems embedded links do not copy through.. the following text was snipped from this website.. https://support.lenovo.com/us/en/documents/migr-4yqlgr so you can grab the download links from there.

3.Test the hard drive for errors. 1.For all Current ThinkPad systems including R, T, W, X, as well as Z and G Series, please download and run the Lenovo Diagnostics Software for Hard Drive Quick Test. •Please check the compatible system listing to confirm the diagnostic will work on the particular machine. If the machine is not listed, go to the next step.
•The Utility requires access to Windows. If Windows cannot be accessed, please go to the next step.

2.To create a bootable USB key or CD of this diagnostic, download Lenovo Bootable Diagnostics
3.Run the built in hard drive diagnostic program in the BIOS Setup Utility.
Note: The BIOS hard drive diagnostic program is only available for the following systems: •3000 C100, C200 notebook systems
•Lenovo N100, N200, N500, V100, V200 notebook systems
•3000 J100, J105, J110, J115, J200, J200p, J205, S200, S200p, S205 desktop systems
•All ThinkCentre systems
•All ThinkStation systems
•ThinkPad Edge 13, Edge E30
•ThinkPad G40, G41, G50
•ThinkPad R40, R40e, R50, R50e, R50p, R51, R51e, R52, R60, R60e, R60i, R61, R61e, R61i
•ThinkPad R400, R500
•ThinkPad SL300, SL400, SL400c, SL410, SL500, SL500c, SL510
•ThinkPad T400, T400s, T410, T410s, T500, T510
•ThinkPad T40, T40p, T41, T41p, T42, T42p, T43, T43p, T60, T60p, T61
•ThinkPad W500, W510, W700, W700ds
•ThinkPad X31, X32, X40, X41, X41 Tablet, X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
•ThinkPad X100e, X200, X200s, X200 Tablet, , X201, X201 Tablet, X300, X301
•ThinkPad Z60m, Z60t, Z61e, Z61m, Z61p, Z61t
1.Turn on the computer.
2.At the ThinkPad splash screen, press F1 for BIOS Setup. If a password prompt appears, type the correct password. The BIOS setup Utility menu will be displayed.
3.Select HDD diagnostic program and then press the Enter key.
4.If an error is found during the hard drive test(s), please contact the Support Center for further assistance. Please record the Error Code text.



If any of the above tests fail with error codes, then document the error messages and
contact Support

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