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SJBAndy
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Posts: 4
Registered: ‎04-17-2019
Location: GB
Views: 259
Message 1 of 7

Lenovo E570 SSD Replacement

Hi,

 

The original Intel SSD (SSDSCKKF180H6L) recently failed on our E570 and I have replaced it with a new Samsung 860 Evo 500GB. I have installed a fresh copy of Windows 10 Pro, Windows updates and the latest Lenovo drivers and BIOS. However, it now takes 12 minutes to boot to the Winodws login screen and 8 minutes to shutdown.

 

I installed Samsung Magician to test the SSD and all is OK, except that it took 21 minutes to start the software due to "scanning for drive information".

 

The issue appears to be that the laptop (and Samsung Magician and Windows Device Manager) believes that the original Intel SSD is still installed and I imagine that is what is causing it to take so long to boot. The origial SSD still appears in the BIOS Boot screen (ATA HDD2 INTEL SSDSCKKF180H6L), I have excluded it from the boot priority order, but there does not appear to be a way of removing it from the BIOS.

 

I uninstalled the SSD from Windows Device Manager, but it simply returns after rebooting.

 

Does anyone know how to remove an old SSD, no longer in the laptop, from the BIOS?

 

Many thanks, Andy

SJBAndy
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Posts: 4
Registered: ‎04-17-2019
Location: GB
Views: 154
Message 2 of 7

Re: Lenovo E570 SSD Replacement

UPDATE: Noticing that the Lenovo Diagnostics have been updated (Version 03.10.001) and that the System information screen is still showing two storage devices, I have just successfully run a diagnostic test on a non-existent storage device (see below) and the storage device that is actually present in the laptop.

 

How is it possible for Lenovo Diagnostics to successfully run a diagnostic test on a storage device that does not physically exist?!

 

----------------------------------------------------------------

SERIAL_NUMBER: ********
BIOS_VERSION: R0DET97W (1.97 )
MACHINE_MODEL: ThinkPad E570
APPLICATION_VERSION: Version 03.10.001

BEGIN_EXECUTION
+++ 20190423T101715UTC STORAGE 151791223500
UDI: INTEL-SSDSCKKF180H6L-BTLY70660E16180C
DISPLAYNAME: SSDSCKKF180H6L-INTEL


MODEL_NUMBER: SSDSCKKF180H6L
MANUFACTURER: INTEL
SERIAL_NUMBER: BTLY70660E16180C
FIRMWARE_REVISION: LSFL39P
INFORMATION_SIZE: 167 GB
ROTATION_RATE: Non-rotating media detected
TEMPERATURE: 45 C
PHYSICAL_BLOCK: 512 bytes
LOGICAL_BLOCK: 512 bytes
NUMBER_LOGICAL_BLOCKS: 351651888 sectors
SUPPORTED_STANDARDS:
ATA_ATAPI4: Supported
ATA_ATAPI5: Supported
ATA_ATAPI6: Supported
ATA_ATAPI7: Supported
ATA_8_ACS: Supported
STANDARD_REVISION: Minor version is not reported
START TESTS
20190423T101114UTC START SMART_STATUS_TEST
20190423T101116UTC STOP SMART_STATUS_TEST SUCCESS 2 S
20190423T101116UTC START SHORT_SELF_TEST
20190423T101302UTC STOP SHORT_SELF_TEST SUCCESS 106 S
20190423T101302UTC START TARGET_READ_TEST
20190423T101302UTC STOP TARGET_READ_TEST SUCCESS 0 S
20190423T101302UTC START SMART_WEAROUT_TEST
20190423T101303UTC STOP SMART_WEAROUT_TEST SUCCESS 1 S
STOP TESTS UHD053000-UO7YHH
--- STORAGE
FINAL_EXECUTION

FINAL_RESULT_CODE U1T6BPHRP-HZRTJ6

 

----------------------------------------------------------------

 

BEGIN_EXECUTION
+++ 20190423T102557UTC STORAGE 151791275700
UDI: Samsung-SSD-S3Z2NB0M256312K
DISPLAYNAME: SSD-Samsung

MODEL_NUMBER: SSD
MANUFACTURER: Samsung
SERIAL_NUMBER: S3Z2NB0M256312K
FIRMWARE_REVISION: RVT02B6Q
INFORMATION_SIZE: 465 GB
ROTATION_RATE: Non-rotating media detected
TEMPERATURE: Not applicable
PHYSICAL_BLOCK: 512 bytes
LOGICAL_BLOCK: 512 bytes
NUMBER_LOGICAL_BLOCKS: 976773168 sectors
SUPPORTED_STANDARDS:
ATA_ATAPI4: Supported
ATA_ATAPI5: Supported
ATA_ATAPI6: Supported
ATA_ATAPI7: Supported
ATA_8_ACS: Supported
STANDARD_REVISION: Reserved
START TESTS
20190423T102258UTC START SMART_STATUS_TEST
20190423T102300UTC STOP SMART_STATUS_TEST SUCCESS 2 S
20190423T102300UTC START SHORT_SELF_TEST
20190423T102501UTC STOP SHORT_SELF_TEST SUCCESS 121 S
20190423T102501UTC START TARGET_READ_TEST
20190423T102502UTC STOP TARGET_READ_TEST SUCCESS 1 S
20190423T102502UTC START SMART_WEAROUT_TEST
20190423T102502UTC STOP SMART_WEAROUT_TEST NOT APPLICABLE 0 S
STOP TESTS UHD013000-UO7YHH
--- STORAGE
FINAL_EXECUTION

FINAL_RESULT_CODE U1T6BPHRP-HZRTJ6

 

Moderator note: serial number removed to prevent abuse.  MT-M is 20H5CTO1WW

tylerwilson814
What's DOS?
Posts: 3
Registered: ‎05-09-2019
Location: US
Views: 85
Message 3 of 7

Re: Lenovo E570 SSD Replacement

We have over 100 of the E570 laptops at our school, and they are barely 2 years old at this point.  Within the past 3 months, we've had 10 of these same drives go bad.

 

When you installed the new hard drive, did you remove the old drive?  It's a chip drive located under a black cover on the right hand side...to the right of where you installed your new SSD drive.  When you installed your new SSD drive, it comes with a blank filler that you probably tossed thinking that was the old drive.  This is why you still see two drives.

SJBAndy
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Posts: 4
Registered: ‎04-17-2019
Location: GB
Views: 74
Message 4 of 7

Re: Lenovo E570 SSD Replacement

Thank you so much, that was exactly the problem, much to my shame I hadn't noticed that SSD I removed was a blank. After removing the chip drive, the laptop now boots up in a few seconds.

 

Thanks again, much appreciated, Andy

tylerwilson814
What's DOS?
Posts: 3
Registered: ‎05-09-2019
Location: US
Views: 64
Message 5 of 7

Re: Lenovo E570 SSD Replacement

I just with Lenovo would admit this particular hard drive has an issue.  How long did you own your laptop before the hard drive crapped out?  Ours started going shortly after the 1 year warranty period.  Now they are dropping like flies and are barely 2 years old.

SJBAndy
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Posts: 4
Registered: ‎04-17-2019
Location: GB
Views: 57
Message 6 of 7

Re: Lenovo E570 SSD Replacement

We bought 6 almost exactly two years ago...

tylerwilson814
What's DOS?
Posts: 3
Registered: ‎05-09-2019
Location: US
Views: 55
Message 7 of 7

Re: Lenovo E570 SSD Replacement

These drives shouldn't fail after 2 years.  We've just been struggling trying to keep up with replacing them as they go bad...just insane that I've never seen a regular drive go like this so often...it's just these m2.ssd chip drives that stink.

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