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maxdaddio
Blue Screen Again
Posts: 2
Registered: ‎09-22-2014
Views: 826
Message 1 of 2

Lenovo Thinkpad Edge E431 integrated camera not recognized

I'm having trouble with my Thinkpad's integrated camera. Its not working, so I tried to reinstall the driver, and received a message that there wasn't a device for the driver. I know I HAVE a camera, but the OS doesn't seem to see it or know it exists. I'm running Windows 7 Professional (64-bit). Any suggestions?

Highlighted
Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 808
Message 2 of 2

Re: Lenovo Thinkpad Edge E431 integrated camera not recognized

Hi Maxdaddio,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that webcam of your Lenovo ThinkPad E431 is not working.

 

Go to Control panel-> device manager -> Imaging devices and check if there is any driver with a yellow mark. Check in BIOS if integrated camera is enabled there.

Press FN+F6 to open the Communications settings window and press Show my video image button to enable the camera.

Go into Lenovo Settings App on Metro view, and select camera.

There will be the options of Private and Normal.

Select Normal.

Also, in Settings > Permissions, make sure that Skype and other similar apps have permission to access the Webcam or Microphone.

 

Go to testmycam and check if camera works there. This will help you to isolate if the issue is just with Skype or in general with the webcam.

 

Hope it helps!

 

Best regards,

Hemanth Kumar.



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