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ginc
What's DOS?
Posts: 1
Registered: ‎04-17-2012
Location: Edinburgh
Views: 335
Message 1 of 2

Mouse stopped working for Edge 13'

Hi, I've got Lenovo Edge 13' running Windows 7. Recently, my mouse (both trackpad and nub) stopped working. That is neither buttons nor moving the mouse works. I've tried system restore - it did not help. I tried installing new drivers - it did not help. What could be the problem? Is it likely to be a hardware problem? If so, what should I expect being broken?
Retired Partner
Posts: 955
Registered: ‎01-05-2010
Location: INDIA
Views: 305
Message 2 of 2

Re: Mouse stopped working for Edge 13'

Hello ginc and welcome to community,

 

It is really said to know you have issue using touchpad.

 

Kindly try the following troubleshooting and check if it resolve the issue.

 

Update the UltraNav driver and BIOS for (MT: 0217, 0221, 0250), BIOS for other MT restart the laptop and check.

 

 

 

Best Regards,

Tanuj


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