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2 Posts

11-02-2015

United States

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Need driver for my CDRW/DVDRW drive, Thinkpad E545 Windows 7 Pro cannot find the drive at all

2015-11-02, 20:58 PM

Hey everyone!  I've had my Thinkpad Edge E545 with Windows 7 Pro for well over a year, maybe a year and a half, but it stopped recognizing my CDRW/DVDRW drive a month or so ago.  I thought maybe it was a glitch that would work itself out with a restart, and I forgot about it until yesterday when I needed it again.

 

The drive does not even show up in device manager at all.  When I put a CD in, it spins for a few seconds, but it doesn't register with the computer, never shows up in My Computer or in Device Manager.  I'd love to at least see the drive with a yellow exclamation point!

 

Seaching the support section of this site, I could not find a driver for it anywhere.  Does anyone know where I can get one, or have some other solution that I may be able to try?  I'd appreciate any help I can get!

 

Thanks in advance!

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475 Posts

07-14-2015

Bangalore

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  • Message 2 of 4

Re: Need driver for my CDRW/DVDRW drive, Thinkpad E545 Windows 7 Pro cannot find the drive at all

2015-11-09, 13:10 PM

Hi shawnEO,

 

Welcome to Lenovo Forums!

 

Please find the link given below and run the test for optical drive.

http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e545/downloads/DS101363

 

http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e545/downloads/DS101362

 

Please let me know whether the above steps helped you.

Thank you, have a good day.

 

Did someone help you today? Click on the “upper half star” at the left side of the post to thank them with a Kudo!

 

Regards,

Naveen.v

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2 Posts

11-02-2015

United States

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26 Page Views

  • Posts: 2
  • Registered: ‎11-02-2015
  • Location: United States
  • Views: 26
  • Message 3 of 4

Re: Need driver for my CDRW/DVDRW drive, Thinkpad E545 Windows 7 Pro cannot find the drive at all

2015-11-09, 17:11 PM

When I try to run the diagnostic software, it says "Optical Drive not available" in the background, and when I click "Run", I get the message "Run Tests", I get the message, "No available tests for the current selection of Run All".  I've tried "Quick" and "Extended".

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475 Posts

07-14-2015

Bangalore

558 Signins

7627 Page Views

  • Posts: 475
  • Registered: ‎07-14-2015
  • Location: Bangalore
  • Views: 7627
  • Message 4 of 4

Re: Need driver for my CDRW/DVDRW drive, Thinkpad E545 Windows 7 Pro cannot find the drive at all

2015-11-12, 9:27 AM

Hi ShawnEO,

 

Please find the below given link and try if it works.

https://support.lenovo.com/us/en/documents/ht070765

 

Please let me know whether the above steps helped you.

Thank you, have a good day.

 

Did someone help you today? Click on the “upper half star” at the left side of the post to thank them with a Kudo!

 

Regards,

Naveen.v

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