08-18-2012 11:44 AM
I recently bought some Thinkpad EDGE E430 and E530 for my company. But one of them, at the first boot, instead of showing the first time Windows setup wizard it booted to Windows login with an already defined user named 'obe' and it ask for a password.
I can't enter to Windows.
I have tried to make 'factory settings' for resintalling Windows but the System Recovery Options always ask me for the password of 'obe' user. I called Lenovo support and the agent told me to use another E430 to produce a recovery DVD, so I made it (because I bought more E430 in the same order), but is the same, always asking for the password.
Please see the picture.
I need to give the laptop to one of my employees, he is goint to travel this next weekend and he need to take this laptop to the trip.
08-18-2012 12:35 PM
welcome to the community.
press F1 when the first splash screen appears to get into bios. make sure that the cd/dvd drive is listed first in the boot order (or usb cd/dvd, if your machine doesn't have an internal). then put the recovery dvd in the drive and reboot the machine. it should load the recovery process from the dvd, rather than any hdd partition, and allow you to recover/reimage the machine.
please post back if this doesn't work or if you have further ?s.
08-20-2012 01:35 PM - last edited on 08-20-2012 01:41 PM by andyP
The recover wizard is run from de DVD, but after, apparantly, "repair" it reboot to Windows but it ask for 'obe' user password again.
Please see some photoghraps of the recovery dvd wizar, I choose restore factory settings:
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules