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jamesldavis1
Paper Tape
Posts: 3
Registered: ‎02-03-2014
Location: united states
Views: 11,472
Message 1 of 3

SMART short self-test Warning???

Here is the message I am getting after running the lenovo solutions diagnostic  WHD01V000-UJ7WQF

What does this mean?

My computer is a week old, got it off ebay, new, but had been set up already.  It has been running quite slow, when I open 20 tabs in firefox it will glitch and sometimes freeze, sometimes I can't access my files, it just says file explorer on the top and displays nothing and I can't close them.  It has 6gb ram and a core i5, e431 model, so it shouldnt be running so slow and this diagnostic worries me.  I called Lenovo before running the diagnostic and they said it could be a hard drive failure.  Anyone know this error message?

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 11,406
Message 2 of 3

Re: SMART short self-test Warning???

Hi,

 

Welcome to Lenovo Community Forums!

 

If the result of "SMART short self-test" returns an error code, the hard drive has indeed failed or is about to. Then you may want to do a repair or have a new hard disk.

 

Take a backup of all your data while the hard drive can still be accessed and contact Lenovo Technical support if you are under warranty.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Best Regards,

Mithun.



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Twigs
What's DOS?
Posts: 1
Registered: ‎10-22-2016
Location: US
Views: 6,810
Message 3 of 3

Re: SMART short self-test Warning???

I have received warnings on both the short self-test and the long self-test.  I have a new Lenovo ideapad 510.  What does this mean??

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