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hariharaniyer22
Ctrl-Alt-Del
Posts: 8
Location: India
Views: 1,136
Message 1 of 4

Scrolling issue on trackpad - Edge E430

Hi guys,

 

I have a few questions.

 

The finger scroll on the right end of my trackpad doesnt work. It's a new Thinkpad Edge E430/ Windows 8/64-bit.

Can you help me out with this? Also, are there any other features of the trackpad, such as dual fingers or pinching giving other actions?

 

Also, these are the number associated with my laptop

Product - MP2C5AN ,  S/N XXXXX, machine type - 3254.

 

How can I find the 3 character Model Number required here in the 4th step -

 

http://support.lenovo.com/en_US/downloads/default.page?selector=expand

 

 

Any help will be appreciated. Thank you.

 

regards,

Hariharan

 

 

Moderator comment: Serial number(s) removed for member's protection.

Retired Support Specialist
Posts: 1,291
Location: Raleigh, NC
Views: 1,109
Message 2 of 4

Re: Scrolling issue on trackpad - Edge E430

Hi, Hariharan

 

I would firstly make sure that the BIOS have been updated. The computer may be new, but sometimes the latest BIOS is not the one installed at the beginning. You can find the latest BIOS here

 

I would then go to the Control Panel and select Mouse. There should be a new window with a tab on the right called UltraNav. I would check the settings of the device here and make sure that everything is set as it should be. This section allows you to configure other actions of the TrackPad, such as scrolling, tapping, swiping, etc.

 

Best of luck, and let me know how it goes

Adam

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hariharaniyer22
Ctrl-Alt-Del
Posts: 8
Location: India
Views: 1,058
Message 3 of 4

Re: Scrolling issue on trackpad - Edge E430

Hi Adam,

 

Thank you so much for replying.

 

Finally just got time to check this out. I updated the bios and tried out the Mouse panel in Control Panel. I see now UltraNav option. Can you please help me further?

 

control_panel-mouse.png

 

 

Thank you.

 

Hariharan

Wolfyk
Fanfold Paper
Posts: 13
Location: Syosset, New York
Views: 1,044
Message 4 of 4

Re: Scrolling issue on trackpad - Edge E430

I have the same system there is no right side scroll, it is two fingers up to scrool down two fingers down to go up like a dragging motion, i recommend using the trachpoint!

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