Showing results for 
Search instead for 
Did you mean: 
Posts: 8
Registered: ‎01-13-2013
Location: India
Views: 1,151
Message 1 of 4

Scrolling issue on trackpad - Edge E430

Hi guys,


I have a few questions.


The finger scroll on the right end of my trackpad doesnt work. It's a new Thinkpad Edge E430/ Windows 8/64-bit.

Can you help me out with this? Also, are there any other features of the trackpad, such as dual fingers or pinching giving other actions?


Also, these are the number associated with my laptop

Product - MP2C5AN ,  S/N XXXXX, machine type - 3254.


How can I find the 3 character Model Number required here in the 4th step -



Any help will be appreciated. Thank you.






Moderator comment: Serial number(s) removed for member's protection.

Retired Support Specialist
Posts: 1,291
Registered: ‎12-06-2012
Location: Raleigh, NC
Views: 1,124
Message 2 of 4

Re: Scrolling issue on trackpad - Edge E430

Hi, Hariharan


I would firstly make sure that the BIOS have been updated. The computer may be new, but sometimes the latest BIOS is not the one installed at the beginning. You can find the latest BIOS here


I would then go to the Control Panel and select Mouse. There should be a new window with a tab on the right called UltraNav. I would check the settings of the device here and make sure that everything is set as it should be. This section allows you to configure other actions of the TrackPad, such as scrolling, tapping, swiping, etc.


Best of luck, and let me know how it goes


Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.
Posts: 8
Registered: ‎01-13-2013
Location: India
Views: 1,073
Message 3 of 4

Re: Scrolling issue on trackpad - Edge E430

Hi Adam,


Thank you so much for replying.


Finally just got time to check this out. I updated the bios and tried out the Mouse panel in Control Panel. I see now UltraNav option. Can you please help me further?





Thank you.



Fanfold Paper
Posts: 13
Registered: ‎01-21-2013
Location: Syosset, New York
Views: 1,059
Message 4 of 4

Re: Scrolling issue on trackpad - Edge E430

I have the same system there is no right side scroll, it is two fingers up to scrool down two fingers down to go up like a dragging motion, i recommend using the trachpoint!

Holiday Deals

Get the best deals on PCs and tech now during the Holiday Sale
Shop the sale

Top Kudoed Authors