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Ishbar
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Posts: 98
Registered: ‎07-03-2009
Location: Connecitcut
Views: 1,689
Message 1 of 5

Send in Thinkpad Edge for cover change?

If still in warranty, and say (in my case) only several days old (bought from a retail store, not lenovo directly) would it be possible to send the laptop back and get a matte finish rather than the glossy one?

 

I assume no, but I figure it's worth asking so someone who "knows" can say no.

 

I like the midnight black but I KNOW I would enjoy the matte finish so much more.

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 1,662
Message 2 of 5

Re: Send in Thinkpad Edge for cover change?

no you can't. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Ishbar
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Registered: ‎07-03-2009
Location: Connecitcut
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Message 3 of 5

Re: Send in Thinkpad Edge for cover change?

Sucks

SuperMod
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Registered: ‎11-23-2007
Location: US
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Message 4 of 5

Re: Send in Thinkpad Edge for cover change?

the 13" matte lid by itself is $67 plus tax and shipping.   if you were inclined enough, you might be able to find a lenovo service partner in your area who would be willing to swap it out for you.

ThinkStation P700      ThinkPad P40 · 600

xe77
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Registered: ‎05-10-2010
Location: Toronto
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Message 5 of 5

Re: Send in Thinkpad Edge for cover change?

If it's only a few days old, then I suggest you get an exchange through the retailer from whom you purchased the Thinkpad. This is not a warranty issue.

[Lenovo Edge 13, Type 0197-26U w/ 4 GB RAM]

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