08-20-2019 12:41 AM
we have got several ThinkPad E490 in use and unfortunately the touchpads aren't working as expected.
It is impossible to use the two finger scroll function, or any other gestures for that matter.
The options can be toggled in the windows settings menu but they don't work.
I've tried installing both the driver from the lenovo website and updating it via the device manager but both of these disable the touchpad entirely. It is only usable again after uninstalling and removing the driver via devicemanager and letting windows sort it out with a default driver. This however gets me back to where I started, working touchpad but no gestures.
Is there an alternative driver we can use?
09-16-2019 11:25 AM
Do you use Win10? I had the same feeling at first but after a few reboots after updating Win10 it started to work. Also make sure you try to scroll down and up, to me it felt like reversed scroll direction (there is a setting in windows to change it).
In my Software list I have this App