03-15-2018 04:41 PM - edited 03-15-2018 04:50 PM
I have a Lenovo Thinkpad E550.
.I am getting "Fail to do module option. The utility process has not completed" when I try to install the latest BIOS update through the Lenovo System Update tool.
Its the "ThinkPad BIOS Update 7[32,64]/8.1/10  1.31 (J5ET60WW) 2018/03/02 " update.
When I go through the install I get the "A custom startup image has beenpreviously applied to this system. Keep customer start up image file?" message. And I have been clicking Yes. Bit scared to press No.
Thanks in advance.
System information attached