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Mine9ine
Paper Tape
Posts: 1
Registered: ‎03-15-2018
Location: GB
Views: 338
Message 1 of 1

ThinkPad E550 BIOS Update failure "failure to do module option"

Hi there

 

I have a Lenovo Thinkpad E550.

 

.I am getting "Fail to do module option. The utility process has not completed" when I try to install the latest BIOS update through the Lenovo System Update tool.

 

Its the "ThinkPad BIOS Update 7[32,64]/8.1/10 [64]     1.31  (J5ET60WW)      2018/03/02 " update.

 

When I go through the install I get the "A custom startup image has beenpreviously applied to this system. Keep customer start up image file?" message. And I have been clicking Yes. Bit scared to press No.

 

Thanks in advance.

 

System information attached

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