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Leitmotif
Blue Screen Again
Posts: 2
Registered: ‎10-27-2014
Location: USA
Views: 3,861
Message 1 of 13

ThinkPad Edge e540 integrated camera only in grayscale/black and white

I got my ThinkPad a few days ago and I've finally gotten the camera to work. After I had finally fixed the camera by installing the proper drivers though, it came up with a new problem: the camera does not display color, nor does it let me enable anything to display colors. The "ColorEnable" option is grayed out when I access its settings through the ThinkVantage Communications Utility. I've tried modifing every single option to no avail. No matter what application uses the webcam, it's always in grayscale. Even if just the laptop itself is the only one using it, it's still in grayscale. It leads me to believe that it's a problem with the camera itself and not any one application.

 

I have not been able to find any solution at all no matter how hard I try to look. Any help would be appreciated. All my camera drivers are up to date as of today.

 

Windows 7 Pro, 64-bit

Lenovo ThinkPad Edge e540

anazs
Paper Tape
Posts: 2
Registered: ‎11-06-2014
Location: Sweden
Views: 3,728
Message 2 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

I have the same problem. I have returned the laptop 2 times to the technical service, but according to them, there is no failure in the hardware... The first time they answered that the problem comes from the drivers or updates, but I had everything updated.
I have realized that the camera is in color when the illumination of the room is high enough, but in blank and white the rest of the time.
In my case I have Windows 8 installed.
I am starting to be fed up with that issue because, if there is no problem with the hardware and the camera is working properly that way, it must be indicated in the specifications of the product that we buy a black and white camera as in the 70s.
Leitmotif
Blue Screen Again
Posts: 2
Registered: ‎10-27-2014
Location: USA
Views: 3,707
Message 3 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

Actually, the way you've described the camera with illumination is exactly how mine reacts as well. There has to be a very good amount of light for there to be any color whatsoever.

anazs
Paper Tape
Posts: 2
Registered: ‎11-06-2014
Location: Sweden
Views: 3,664
Message 4 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

Hi,

Have you tried to contact the Technical Support? I have sent twice the computer but according to them everything is working.

This should be indicated on the specifications....

- "Camera in B&W with a Retro-Vintage style and poor quality"

I am really disappointed.

This shouldnt be like this...

Regards

miggycon
What's DOS?
Posts: 1
Registered: ‎01-10-2015
Views: 3,424
Message 5 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

Thank god i came across your thread. I recently purchased an L440 off the lenovo website and had the exact same problem with the integrated camera. For several days I repeatedly reinstalled the drivers and tried looking for different drivers until i read what ya'll have posted. I tested the camera in bright light and true enough, the colors come when there is sufficient lighting. My god why is the camera like that? is it some kind of quality enhancing feature? Or does the camera really just suck? Im just happy that it isn't some kind of hardware defect.

webnomi
Blue Screen Again
Posts: 1
Registered: ‎02-18-2015
Location: United Arab Emirates
Views: 3,218
Message 6 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

I have the same problem, Can anyone from Lenovo Tech Support respond?

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 3,195
Message 7 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

I've manually had to do this on lower-quality webcams to avoid a bad color cast in low light conditions; maybe they're forcing it now?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
vyrgozunqk
Token Ring
Posts: 59
Registered: ‎08-15-2013
Location: BG
Views: 3,189
Message 8 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

Maybe, but still the camera sensor is under any critic... Actually i belive the old thinkpads had better cameras... not to mention other manifacturers...
I don't think that a bit, just a bit better sensor would be much more expensive... maybe a dollar or two ? : )))

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 3,170
Message 9 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

To be honest, I have yet to see a camera the size of the webcam camera that delivers good quality under low light. (One that's economically viable at least.)

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
vyrgozunqk
Token Ring
Posts: 59
Registered: ‎08-15-2013
Location: BG
Views: 3,164
Message 10 of 13

Re: ThinkPad Edge e540 integrated camera only in grayscale/black and white

I bought my E540 for around 1300$ in my country... for around the same amount of money i can buy the MacBook Air which has 3x better camera... Not to mention the low bussiness class of HP/Dell which also have better cameras...
Or the cheaper multimedia class laptops from Acer/Asus and etc.
For the same price here i can buy Asus ROG (gaming laptop) which is made entirely of aluminum, has backlit keyboard, better HD camera and a GTX gpu which is not 64 bit 😉😜
But i still bought Lenovo...
So I'm sure Lenovo can rethink their price policies (atleast here) or get some better components 😉

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