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YasminInMorocco
What's DOS?
Posts: 1
Registered: ‎06-21-2014
Views: 502
Message 1 of 2

ThinkPad Edge unable to use System Recovery Options

I am helping a friend with a laptop problem. The HDD has had problems in the past and already been restored once. Now it won't boot and I'm unable to access the f8 boot options in order to use Safe Mode. I was able to boot using Kaspersky, but it doesn't show the whole HDD and files.

 

I've given up trying to access files and just want to try to get the PC working again. I tried using the System Recovery Options and doing a restore, but after it launches I get a message that says "You must log in in order to access System Recovery Options."

 

Any suggestions? Thanks!

Community SuperMod
Community SuperMod
Posts: 5,363
Registered: ‎06-26-2008
Location: US
Views: 494
Message 2 of 2

Re: ThinkPad Edge unable to use System Recovery Options

Good day and welcome to the community.

 

It may help others provide advice with a bit more information about the system you're working on. TP Edge model, windows version, etc.

 

Cheers.


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