English Community

ThinkPad NotebooksThinkPad: 11e (Windows), 13, E and Edge series Laptops
All Forum Topics
Options

36 Posts

02-24-2015

GB

67 Signins

558 Page Views

  • Posts: 36
  • Registered: ‎02-24-2015
  • Location: GB
  • Views: 558
  • Message 1 of 6

Thinkpad E330 Missing driver ?

2015-09-11, 15:39 PM

Just had the system board changed for the second time, in Device Manager, under other devices the driver is not installed, BCM20702A0

 

The Lenovo solutions software update feature has stopped working, how do I install the driver ?

Solved! See the solution
Reply
Options

475 Posts

07-14-2015

Bangalore

558 Signins

7627 Page Views

  • Posts: 475
  • Registered: ‎07-14-2015
  • Location: Bangalore
  • Views: 7627
  • Message 2 of 6

Re: Thinkpad E330 Missing driver ?

2015-09-14, 7:42 AM

Hi spacecake,

 

Welcome to Lenovo Forums!

 

Probably it is broadcom Bluetooth driver is missing, however can you please let me know the OS of your machine?

 

Please write back with the above required details.

Thank you, have a good day.

 

Regards,

Naveen.v

0 person found this solution to be helpful.

This helped me too

Reply
Options

36 Posts

02-24-2015

GB

67 Signins

558 Page Views

  • Posts: 36
  • Registered: ‎02-24-2015
  • Location: GB
  • Views: 558
  • Message 3 of 6

Re: Thinkpad E330 Missing driver ?

2015-09-14, 7:58 AM

Hi Naveen,

 

Your correct, its the bluetooth driver, I found the required download on the Thinkpad E330- 3350CTO page.

 

It easyly installed and is now funcioning fine.

 

No other system issues from the mother board change.

 

Would you know if Lenovo disable Thinkvantage software updates on the Lenovo solutions center either after a hardware change or if the warranty is about to expire ?.  All the other solution center fuctions work.

 

Is there another way to check over the system for software updates ?

Reply
Options

475 Posts

07-14-2015

Bangalore

558 Signins

7627 Page Views

  • Posts: 475
  • Registered: ‎07-14-2015
  • Location: Bangalore
  • Views: 7627
  • Message 4 of 6

Re: Thinkpad E330 Missing driver ?

2015-09-14, 9:44 AM

Hi spacecake,

 

thats great, no Lenovo won’t do anything with disabeling the software updates, guess the application might be corrupted try to uninstall and reinstall the Lenovo solution center to the latest version.

 

Please write back, whether the above steps helped you.

Thank you, have a good day.

 

Regards,

Naveen.v

Reply
Options

36 Posts

02-24-2015

GB

67 Signins

558 Page Views

  • Posts: 36
  • Registered: ‎02-24-2015
  • Location: GB
  • Views: 558
  • Message 5 of 6

Re: Thinkpad E330 Missing driver ?

2015-09-14, 17:54 PM

Hi Naveen,

 

Once again many thanks... uninstalled LSS and downloaded and reinstalled, the issue persisted however noticed the the Lenovo software update had a new version issued today. Uninstalled the old thinkvantage software update and installed the new Lenovo software update and hey presto my updates appeared!

 

I will get busy but skip the BIOS 

Reply
Options

475 Posts

07-14-2015

Bangalore

558 Signins

7627 Page Views

  • Posts: 475
  • Registered: ‎07-14-2015
  • Location: Bangalore
  • Views: 7627
  • Message 6 of 6

Re: Thinkpad E330 Missing driver ?

2015-09-15, 8:35 AM

Hi spacecake,

 

Happy to hear again, thank you for letting us know about the resolution on the above post and I hope you found the above suggestion helpful.

We request you to feel free to post back if you have any further queries.

 

Did someone help you today? Click on the star at the left side of the post to thank them with a Kudo!

 

Cheers!:smileyhappy:           

Naveen.v

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save