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ThinkPad NotebooksThinkPad: 11e (Windows), 13, E and Edge series Laptops
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52 Posts

07-26-2019

FI

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  • Message 21 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-15, 14:47 PM

It is funny, I had letters coming other way around sometimes. But it happened rarely so I did not bother. But apparently it is a bug.

Thanks for reporting the issue. I am obviously having this problem also and I hope it would be fixed.

 

I also sometimes have pointer jumps with the touchpad. I am not sure what that is about.... Also the wifi had high latency and lost packets, so I had to replace the card inside the machine.

 

Otherwise the display works :) perhaps the only thing which works in the machine? :) Funny...

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49 Posts

08-26-2019

US

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  • Message 22 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-18, 19:31 PM

Any updates?

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49 Posts

08-26-2019

US

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  • Message 23 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-20, 22:40 PM

Hi All,

 

So I decided to check Lenovo's website for any driver updates. Checked Vantage, nothing, check the website, saw that there was a Bios update! 1.09 released October 16th, 2019.  The notes did not mention anything about a fixed keyboard but I decided to update it anyway.

 

I am now currently on 1.09 and unfortunately... the keyboard issue is STILL PRESENT.  Just typing this reply now, I've had to constantly go back and fix a ton of typos. Letters are still swapped, spacin gis <---(like this) still messed up.

 

I dont understand... if the dev team was aware of this issue, why would you release a bios update without a fix yet?

 

 

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176 Posts

07-30-2019

CN

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  • Message 24 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-21, 2:05 AM

Previously I had posted  a comment that a new BIOS with fix is under internal qualification test, it will be posted on lenovo support website by end of Oct. The latest schedule is that, it will be posted on website within this week if no accident. So please be patient for a while, thanks for your understanding. 

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176 Posts

07-30-2019

CN

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  • Message 25 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-24, 2:10 AM

Hi all

A new verson BIOS V1.10 which improve the keyboard issue has been posted on lenovo support website. Please donwload it from below link.  Thanks!

 

BIOS Update (Utility & Bootable CD) for Windows 10 (64-bit)

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e495-type-20ne/downloads/DS539418

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3 Posts

10-11-2019

AT

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  • Message 26 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-24, 9:25 AM

Page not found, is it this link? https://support.lenovo.com/at/en/downloads/ds539418

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176 Posts

07-30-2019

CN

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  • Message 27 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-24, 9:31 AM

Sorry, this is correct link

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e495-type-20ne/downloads/DS539418

 

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10 Posts

09-19-2019

FR

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  • Message 28 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-24, 9:38 AM
Yes ! I've been typing for a while yesterday and didn't experience any issue. Yay !
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3 Posts

10-11-2019

AT

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  • Message 29 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-24, 10:01 AM

Thanks for posting the correct link. I installed the new bios, but unfortunately still got the issue. It seems to be a little better, but typing still has a very noticeable lag, the touchpad feels very unresponsive and there are still occasions where the keyboard doesn't recognize key presses. You can reproduce it by hitting a key very fast 

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1 Posts

10-10-2019

DE

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  • Message 30 of 65

Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-10-24, 12:45 PM

Thank you. The keyboard works much better now.

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