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sthwaites
Fanfold Paper
Posts: 12
Registered: ‎08-22-2008
Location: Lancashire. England
Views: 594
Message 1 of 2

Thinkpad E520 - Webcam Issues

I've bought a E520 over the last few days and have been experiencing intermittantly a problem with my webcam.

When on Live Messenger or Skype I occasionally get a line reaching from the top of the webcam image to the bottom.

Is this a hardware fault or a software fault?

 

Kind Regards,

 

Simon T

Retired Partner
Posts: 955
Registered: ‎01-05-2010
Location: INDIA
Views: 577
Message 2 of 2

Re: Thinkpad E520 - Webcam Issues

It is not good to know you have issue with your new laptop.

 

You need to update the camera driver and BIOS and check if it resolve the issue.

 

Camera driver can be download from the mentioned below web link.

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8aca15ww.exe

 

BIOS can be download from the mentioned below web link.

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8huj11us.exe

 

If the issue continues then please contact the support center

Country or RegionLanguageTelephone numberHours of operation
United Kingdom English 01475-897-163 9 AM - 6 PM 
Monday - Friday
08705-500-900
(Standard warranty support)
9 AM - 6 PM 
Monday - Friday

 

Best Regards,

Tanuj


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