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Thinkpad E520 - Webcam Issues

2012-03-10, 5:08 AM

I've bought a E520 over the last few days and have been experiencing intermittantly a problem with my webcam.

When on Live Messenger or Skype I occasionally get a line reaching from the top of the webcam image to the bottom.

Is this a hardware fault or a software fault?


Kind Regards,


Simon T


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Re: Thinkpad E520 - Webcam Issues

2012-03-12, 15:36 PM

It is not good to know you have issue with your new laptop.


You need to update the camera driver and BIOS and check if it resolve the issue.


Camera driver can be download from the mentioned below web link.



BIOS can be download from the mentioned below web link.



If the issue continues then please contact the support center

Country or RegionLanguageTelephone numberHours of operation
United Kingdom English 01475-897-163 9 AM - 6 PM 
Monday - Friday
(Standard warranty support)
9 AM - 6 PM 
Monday - Friday


Best Regards,


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