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Filip5
Fanfold Paper
Posts: 4
Registered: ‎10-30-2018
Location: MD
Views: 100
Message 1 of 2

Thinkpad E545 mouse not working

I own a E545 and i have problem with usb ports, they dont work ...tried to install old drivers but no effect ...help

Social Support Agent
Social Support Agent
Posts: 40
Registered: ‎04-24-2019
Location: PH
Views: 45
Message 2 of 2

Re:

Hello Flip5!

Can you please try these steps:

1. Boot into the BIOS and press F9 to reload the hardware configurations of the computer. When done, navigate to the Config Tab > USB and ensure the USB device is enabled.

2. If you're using a USB hub, try to disconnect it and directly plug the USB device into the USB port.

3. Try connecting a phone charger & observe if it charges the phone.

 

4. Check if the issue started after a windows update. If it did, try uninstalling those updates then reboot the computer and observe.

Let us know how it goes.



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