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Era11
Paper Tape
Posts: 2
Registered: ‎10-30-2016
Location: EG
Views: 400
Message 1 of 1

Thinkpad E550 , Windows 10 , Plugged in not charging issue

Dear all ,

i`ve baught a lenevo thinkpad E550 6 months ago and it was working just fine but suddenly yesterday battery was low at 7 % i connected the power plug but it gave this massage

" plugged in not charging "

i tried the following

1- remove the battery , connect direct by power plug and the laptop works find so power cable is ok

2- removed the windows and re-installed a new one ( problem still exist )

3- unstall power management driver ( problem still exist )

4- run diagnosis from lenevo website and also from bios , result for hardware check was ok

 

after all of the the battery still not charging but i notice that the charge works only for 2 seconds when i connect the power cable then it stop ,

 

Can anyone help how can i solve this issue or shall i sent it to service center to check !!!

 

thanks ..

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