10-30-2016 05:39 AM
Dear all ,
i`ve baught a lenevo thinkpad E550 6 months ago and it was working just fine but suddenly yesterday battery was low at 7 % i connected the power plug but it gave this massage
" plugged in not charging "
i tried the following
1- remove the battery , connect direct by power plug and the laptop works find so power cable is ok
2- removed the windows and re-installed a new one ( problem still exist )
3- unstall power management driver ( problem still exist )
4- run diagnosis from lenevo website and also from bios , result for hardware check was ok
after all of the the battery still not charging but i notice that the charge works only for 2 seconds when i connect the power cable then it stop ,
Can anyone help how can i solve this issue or shall i sent it to service center to check !!!