cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
brechtvanhooste
Blue Screen Again
Posts: 4
Registered: ‎03-10-2016
Location: Belgium
Views: 582
Message 1 of 6

Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

Hi,

First of all sorry for the bad english. It is not my native language.

 

I upgraded my E550 to the new aniversery update from windows 10.

 

And since a couple of days my computer freezes when I'm unplugging my charger

I have to press the power down button to restart it and to get it to work again.

 

When I restart my Laptop the battery is not charging when I my charger is plugged in.

Also when I do that it sometimes creates a BSOD with a message DPC_WATCHDOG_VIOLATION

 

And when all this is over it works fine again.

 

I tried searching for driver updates but I don't find a new version of the charger driver

And I didn't came across other people with the same issue.

 

I also don't see the point in upgrading the BIOS since my laptop (like most) starts in UEFI

 

Kind regards

 

Brecht

 

 

Vanilla_Donut
Fanfold Paper
Posts: 9
Registered: ‎07-29-2015
Location: Canada
Views: 572
Message 2 of 6

Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

Try reading this article pertaining to your "DPC_WATCHDOG_VIOLATION" issue.

 

https://support.microsoft.com/en-ca/kb/2789962

brechtvanhooste
Blue Screen Again
Posts: 4
Registered: ‎03-10-2016
Location: Belgium
Views: 565
Message 3 of 6

Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

Hi, thanks for the reply.
But in the article it's only for windows 2012 server not windows 10
Vanilla_Donut
Fanfold Paper
Posts: 9
Registered: ‎07-29-2015
Location: Canada
Views: 545
Message 4 of 6

Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

Maybe this one will help instead. 

 

http://www.thewindowsclub.com/dpc_watchdog_violation-blue-screen-in-windows-10

 

Now that message you have, from what I read, is an incompatible driver problem. You need to update the driver. That should fix your problem for the BSOD. I don't know if this will fix your charger problem tho. Should try updating the driver first before you go through the link to try and fix you problem. 

brechtvanhooste
Blue Screen Again
Posts: 4
Registered: ‎03-10-2016
Location: Belgium
Views: 537
Message 5 of 6

Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

Hi,

 

I tried updating the drivers of the battery in windows but that doesn't seem to help.

Can I download the driver from the lenovo site instead?

If so wich one because I can't seem to find the correct driver

brechtvanhooste
Blue Screen Again
Posts: 4
Registered: ‎03-10-2016
Location: Belgium
Views: 534
Message 6 of 6

Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

Alright I have an update.

 

It still freezes when I unplug my charger but it only happens when it is charged over 95%

If my battery level is under 95% I can plug it in and plug it out however I see fit.

 

Is it possible that the battery level is misconfigured? Or am I looking to far for a solution?

 

 

Check out current deals!


Shop current deals

Top Kudoed Authors