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aburgospr
Paper Tape
Posts: 1
Registered: ‎09-23-2018
Location: US
Views: 962
Message 1 of 2

Thinkpad E560 factory restore OS option

I would like to ask if anyone knows if there is a way to get the original image (factory new) from a factory restore? I am asking because I wanted the Windows 10 Pro that was offered with my laptop. I selected Windows 7 Pro a couple of years ago because the business software I was using wasn't compatible but the new version is. I did the restore but it automatically installed Windows 7 Pro again and did not ask me what OS to use.

Community SeniorMod
Community SeniorMod
Posts: 7,416
Registered: ‎01-13-2008
Location: US
Views: 931
Message 2 of 2

Re: Thinkpad E560 factory restore OS option

Hello and welcome,

 

You can give this download link a try:  https://support.lenovo.com/us/en/solutions/ht103653?LinkTrack=Solr

 

Not absolutely sure it applies to your laptop but you'll find out quickly if you follow the instructions.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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