09-23-2018 08:47 AM
I would like to ask if anyone knows if there is a way to get the original image (factory new) from a factory restore? I am asking because I wanted the Windows 10 Pro that was offered with my laptop. I selected Windows 7 Pro a couple of years ago because the business software I was using wasn't compatible but the new version is. I did the restore but it automatically installed Windows 7 Pro again and did not ask me what OS to use.
09-23-2018 11:40 AM
Hello and welcome,
You can give this download link a try: https://support.lenovo.com/us/en/solutions/ht103653?LinkTrack=Solr
Not absolutely sure it applies to your laptop but you'll find out quickly if you follow the instructions.
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