05-31-2019 12:32 AM
I just recently got my Thinkpad E585 which is great with an AMD Ryzen 5 2500U with Radeon Vega 8 Mobile graphics.
Native resolution is 1920x1080, which is also the resolution of plugged in external monitor, the Dell U2312HM.
I can't change the resolution of the external monitor, either on desktop nor in any game.
Latest systemdrivers and graphicsdrivers are installed, for the Thinkpad as well as for the Dell monitor.
The monitor is connected via Displayport to HDMI, which worked fine before with my Dell laptop 15R 5537 (an Intel graphics laptop).
I only use the external monitor, not the laptop display.
When I use the laptop display I can change to any resolution I like, espacially lower resolutions like 1024x768 stretched.
Thanks for any help!
Solved! Go to Solution.
05-31-2019 08:44 AM
Both, I can't change it in windows settings.
Even advanced settings and display all modi doesn't bring more options up.
I can add custom resolutions in the radeon settings, but they dont show up in the drop down menu.
06-01-2019 06:13 AM
My last post seems to have been deleted, so I'll keep this one short and hope there's nothing rule-breaking in it...
Try installing the Dell drivers in compatibility mode.
For game performance, you could try reducing the render scale in the game if it supports the option.
For larger desktop items, you could increase desktop scaling.
06-02-2019 11:23 AM - last edited on 06-06-2019 11:19 PM by Andy_Lenovo
Just saw your longer post on mobile and really appreciate the detailled answer!
Maybe you can send it to me via mail: [redacted]
That would be really nice.
Nevertheless I will try your latest answer tomorrow when I'm at work.
Admin note; email address removed to prevent potential abuse.
06-03-2019 12:22 AM
Okay so I tried your method, but it didn't work for me.
It's the same driver I downloaded before.
I tested in compatibility mode, then installed them again, no change.
It's crazy, that it's not working, with other laptop it works just fine.
06-06-2019 11:23 PM
The monitor is connected via Displayport to HDMI,
A question. The E585 doesn't have a Display Port and as such will not support it natively, exactly how is the notebook connected to the display; which cables and adapters?
English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos
Please don't ask me questions by Personal Message; questions belong in the forums.
06-07-2019 12:07 AM
Well as stated above, its connected via DisplayPort to HDMI cable.
No adapters, DisplayPort output from the monitor, HDMI plugged into the Thinkpad.