cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Gooose
What's DOS?
Posts: 2
Registered: ‎06-02-2014
Location: Germany
Views: 798
Message 1 of 5

Thinkpad Edge 13 - Windows Installation on new Hard Disk Key issue

Hello,

 

I got an Edge 13 with Windows Ultimate installed. I want to replace the existing disk with a SSD and I collect the windows key for the installation with jelly bean keyfinder.

The problem ist that windows does not recognize this key to activate windows.

I also did not find the key on the notebook.

What can I do to solve this problem ? The key itself is valid because on the old disk Windows is activated

 

KInd regards

Gooose

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 778
Message 2 of 5

Re: Thinkpad Edge 13 - Windows Installation on new Hard Disk Key issue

Hi Gooose,

 

Welcome to Lenovo Community!

 

We understood that you are facing the issue with Windows key activation on ThinkPad Edge 13.

 

Check removing the battery on the backside of the system, for some system the Windows license sticker will be placed under battery.

 

Please click here to know how to remove the battery from the system, and go to page no 69.

 

And also verify the Windows version you had earlier in your system is Windows Ultimate.

 

Hope this helps. 

 

Best regards,

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Gooose
What's DOS?
Posts: 2
Registered: ‎06-02-2014
Location: Germany
Views: 763
Message 3 of 5

Re: Thinkpad Edge 13 - Windows Installation on new Hard Disk Key issue

Thank you for the reply ! I´ve checked if there is any sticker with the windows license but I did not find any sticker. Should the sticker be on the battery itself or on body of the laptop ? I also checked that Windows 7 Ultimate is the correct version. I insert the old hard disk and there is Windows 7 Ultimate installed and registered.
Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 755
Message 4 of 5

Re: Thinkpad Edge 13 - Windows Installation on new Hard Disk Key issue

Hi Gooose,

 

Thank you for the reply!

 

If there is no Windows 7 genuine sticker on backside of the laptop or under the battery, then I suggest you to contact the reseller for further query on the product key to confirm wether the system is shipped with pre-loaded OS or not, or you can contact the Microsoft for further assistance on the product key which you have got from the jelly bean keyfinder.

 

Hope this helps. 

 

Best regards,

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 730
Message 5 of 5

Re: Thinkpad Edge 13 - Windows Installation on new Hard Disk Key issue

Hi Gooose,
 
I hope your query has been answered. Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Did someone help you today? Press the star on the left to thank them with a Kudo!

 

Cheers!Smiley Happy

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors