cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
fouadinfo
Paper Tape
Posts: 5
Registered: ‎02-28-2011
Location: London
Views: 611
Message 1 of 4

Thinkpad Edge 15 Overheating Problem

Hello,

 

I have a Thinkpad Edge 15 - 0301CTO model.

 

For a good couple of months, I keep having a problem with the cooler not being able to go at full speed in case the CPU starts heating up.

 

For some strange reasons, I couldn't find any option in BIOS to control the fan at all. I'm using the latest BIOS version available on the website 2.05 (last updated somewhere in 2013).

 

I've tried to use vairous applications to control the fan but no luck. I tried SpeedFan, and another tool mentioned somewhere on this forum (Edit: Found the name of this tool - Thinkpad Fan Control by troubadix) that didn't work at all with Manual Settings and the SmartMode didn't start the fan at all for some reason.

 

Currently the CPU runs around 70-80 Degrees Celsius.

 

I had to purchase an external pad with 3 small fans but even this doesn't keep it low enough.

 

I opened the back panel and tried to see if the fan was dirty or filld with dust. I've cleaned the vents as much as I could (using an air spray).

 

I've run a bios update tool before posting this message and I noticed that during the update, my fan ramp up to max speed for the duration of the bios update. Once the machine restarted it went back to normal ... not runnin or running at very low speed. At least this told me that the fan can actually ramp up at high speeds if it needs be, but there could be a different issue with the sensor that controls it.

 

I'm posting this as I'm currently out of any ideas on what to do and the non-existing options to control the fan from BIOS didn't help me at all.

 

Please let me know if you have any software available that will be able to control the cooler to a specific speed.

 

Thanks,

Fouad

Retired Support Specialist
Posts: 473
Registered: ‎07-14-2015
Location: Bangalore
Views: 573
Message 2 of 4

Re: Thinkpad Edge 15 Overheating Problem

Hi fouadinfo,

 

Welcome to Lenovo Forums!

 

As you have mentioned the temperature of the CPU is around 70-80 degree Celsius, which is not normal. So you have to contact to the Lenovo technical support for the further assistance, (thermal paste may have dried up or not applied).

 

Please let me know, whether the above suggestion helped you.

Have a good day.

 

Regards,

Naveen.v

fouadinfo
Paper Tape
Posts: 5
Registered: ‎02-28-2011
Location: London
Views: 564
Message 3 of 4

Re: Thinkpad Edge 15 Overheating Problem

The laptop is out of warranty. Would you be able to know the costs for this ?

 

Thanks,

Fouad

Retired Support Specialist
Posts: 473
Registered: ‎07-14-2015
Location: Bangalore
Views: 559
Message 4 of 4

Re: Thinkpad Edge 15 Overheating Problem

Hi fouadinfo,

  

I am sorry to inform you that, we won’t be having the price list for the parts and more over the price varies from country to country. However, I would like to help you out by providing the link to find out the authorised Lenovo service centre and it would be really helpful to find the out required information.

 

Click here to open a link, where you can select the country and get the exact contact support number. I’m sure they will be a great help

OR

http://bplocator.lenovo.com/

 

 

Please let me know, whether the above suggestion helped you.

Have a good day.

 

Regards,

Naveen.v

Check out current deals!


Shop current deals

Top Kudoed Authors