cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Bobstod
Paper Tape
Posts: 1
Registered: ‎04-22-2015
Location: Seattle
Views: 127
Message 1 of 2

Thinkpad Edge 15 TVSU "Not applicable" after fresh wipe of Windows 8.1 and install of Windows 7

Hello,

 

I have a user that purchased a Lenovo laptop and is having problems downloading drivers to support the machine now that it has Windows 7 (via Volume Licensing) on it. When running System Update after Windows updates, it will tell me that "There are no drivers that are applicable" when I know for a fact that he does not have touchpad software or the ability to light up his keyboard. When trying to install the Synaptics UltraNav Touchpad Driver it will tell me that a touchpad doesn't exist.

 

Any help would be great,

 

-Bobstod

Community SuperMod
Community SuperMod
Posts: 5,333
Registered: ‎06-26-2008
Location: US
Views: 109
Message 2 of 2

Re: Thinkpad Edge 15 TVSU "Not applicable" after fresh wipe of Windows 8.1 and install of

Good day and welcome to the community.

 

Please confirm whether the machine in question is one of this type (model code number may be slightly different):
http://shop.lenovo.com/us/en/laptops/lenovo/flex-series/edge-15/index.html

If so, then we can move your thread to the 'non-ThinkPad' Edge subforum.

Also, if it's one of this family, then applicable drivers can be found here:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-edge-series-laptops/edge-15-lap...

 

Please do let us know.
Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

Check out current deals!


Shop current deals

Top Kudoed Authors