cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
secretspy911
Paper Tape
Posts: 5
Registered: ‎09-02-2015
Location: Canada
Views: 1,225
Message 1 of 10

Thinkpad Edge 15 wifi not working

Hello,

 

I've done a clean Windows 7 install on my laptop, I ran the Lenovo updater software and downloaded every single network driver found on your website and the wifi is still not working. What do I need to make it work?

 

Thanks

Community Moderator
Community Moderator
Posts: 7,927
Registered: ‎10-28-2014
Location: DE
Views: 1,218
Message 2 of 10

Betreff: Thinkpad Edge 15 wifi not working

Helle secretspy911,

 

is there any device in the device-manager without drivers?

If yes:

Please tell me the hardware-ids. You get them by open the properties of the device -> change to details -> choose "hardware-ids" in the little box.

Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung markieren!

secretspy911
Paper Tape
Posts: 5
Registered: ‎09-02-2015
Location: Canada
Views: 1,210
Message 3 of 10

Betreff: Thinkpad Edge 15 wifi not working

Hello Sardun, thanks for your quick response.

Here are the IDs I get:

PCI\VEN_10EC&DEV_8176&SUBSYS_819510EC&REV_01
PCI\VEN_10EC&DEV_8176&SUBSYS_819510EC
PCI\VEN_10EC&DEV_8176&CC_028000
PCI\VEN_10EC&DEV_8176&CC_0280
Community Moderator
Community Moderator
Posts: 7,927
Registered: ‎10-28-2014
Location: DE
Views: 1,205
Message 4 of 10

Betreff: Thinkpad Edge 15 wifi not working

Thanks, this is a Realtek Adapter.

 

Please try this driver:

http://support.lenovo.com/de/de/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-15...

 

If this don't help, try to install it with the device manager, by rightclick the device and choose "update driver software" then point into the folder where the driver was copied (standard:C:\SWTOOLS\WLAN\6IWS25WW)

Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung markieren!

secretspy911
Paper Tape
Posts: 5
Registered: ‎09-02-2015
Location: Canada
Views: 1,200
Message 5 of 10

Betreff: Thinkpad Edge 15 wifi not working

I had already tried to install this driver. Now I also tried to install it with the device manager and it tells me there it cannot find any driver for the device.
Community Moderator
Community Moderator
Posts: 7,927
Registered: ‎10-28-2014
Location: DE
Views: 1,193
Message 6 of 10

Betreff: Thinkpad Edge 15 wifi not working

Okay,

 

then please try the original driver from Realtek:

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=21&PFid=48&Level=5&Conn=4&DownT...

Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung markieren!

secretspy911
Paper Tape
Posts: 5
Registered: ‎09-02-2015
Location: Canada
Views: 1,185
Message 7 of 10

Betreff: Thinkpad Edge 15 wifi not working

Ok thanks but there are like 20 drivers on that page. Which one should I install?

Community SuperMod
Community SuperMod
Posts: 5,329
Registered: ‎06-26-2008
Location: US
Views: 1,181
Message 8 of 10

Betreff: Thinkpad Edge 15 wifi not working

Good day.

 

Please clarify if your machine is a ThinkPad or the much newer convertible laptop with the hinge that allows about 300 degrees of rotation.

 

If it's the latter, please look at: http://support.lenovo.com/uu/en/products/laptops-and-netbooks/lenovo-edge-series-laptops/edge-15-lap...

There is a Win7 x64 Realtek driver in the WLAN section.

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

secretspy911
Paper Tape
Posts: 5
Registered: ‎09-02-2015
Location: Canada
Views: 1,171
Message 9 of 10

Betreff: Thinkpad Edge 15 wifi not working

Hello,

 

Thank you both for your quick answers, but I finally found the solution.

 

I followed the instructions in the following thread : https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/System-set-up-freshly-WIFI-not-working/...

All I had to do is download the driver for the Edge 13 even though I have the Edge 15. You should update the driver documentation accordingly.

 

Thank you for your support!!

Community SuperMod
Community SuperMod
Posts: 5,329
Registered: ‎06-26-2008
Location: US
Views: 1,168
Message 10 of 10

Betreff: Thinkpad Edge 15 wifi not working

Oh, yes. I remember that thread. We worked hard to figure that one out.

 

Do keep in mind that Sardun and I are volunteers here in the community, as are all gurus and moderators, not Lenovo employees

 

Glad you've gotten things squared away.

I marked your post above as the accepted solution.

 

Regards.

 

 


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

Check out current deals!


Shop current deals

Top Kudoed Authors