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equinox
Blue Screen Again
Posts: 4
Registered: ‎06-07-2012
Location: US
Views: 581
Message 1 of 4

Thinkpad Edge E520

After a few months of very little use only using it once a week or less to watch a movie my laptop refuses to power on. I checked my A/C adapter with a multimeter and its showing normal 20V. I then took out the battery and connected it just to the adapter and it still wouldn't turn on nor would any of its lights flicker. I also tried to disconnect the battery and adapter and hold down the power button for 5 whole minutes but still nothing. What should I do? I checked and its still under warranty.

DAF
802.11n
Posts: 120
Registered: ‎08-12-2008
Location: Florida, USA
Views: 559
Message 2 of 4

Re: Thinkpad Edge E520

Call Lenovo Tech Support @ 1-800-426-7378 ASAP!

 

From what I have read in other threads this is a known failure mode for late 2011 E420's and E520's.

 

I have my fingers crossed for my E420 manufactured 10/2011.


E420, i5, 8GB, 500GB/7200, 32GB mSATA, Win 8.1 Pro x64
T61, 4GB, 500GB Hybrid, Win 8.1 Pro x64
equinox
Blue Screen Again
Posts: 4
Registered: ‎06-07-2012
Location: US
Views: 531
Message 3 of 4

Re: Thinkpad Edge E520

Thanks DAF I called and received the box immediately the next day and I shipped it out. I was wondering if there's anything I can do to help prevent this from happening again like updating the BIOS or using/not using surge protectors or is it just luck and nothing I do matters much? I ask this because after reading this forum I'm beginning to get worried about my machine.

DAF
802.11n
Posts: 120
Registered: ‎08-12-2008
Location: Florida, USA
Views: 526
Message 4 of 4

Re: Thinkpad Edge E520

There is nothing you can do to prevent this. From what I know from the forum, a batch of late 2011 motherboards have a defective eeprom chip. What scares me is that some have had the motherboard replaced by Lenovo and then had the new motherboard fail again!


E420, i5, 8GB, 500GB/7200, 32GB mSATA, Win 8.1 Pro x64
T61, 4GB, 500GB Hybrid, Win 8.1 Pro x64

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