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Ceadar
Blue Screen Again
Posts: 2
Registered: ‎08-12-2014
Location: Netherlands
Views: 1,039
Message 1 of 7

Thinkpad Edge E540 Loose LCD bezel

Hello, I recently bought a Lenovo Thinkpad Edge E540, I noticed a few days ago that the bezel of the LCD screen at the bottom was loose, here are some photos

 

Here is the loose bezel:

http://imgur.com/52AmB8d

 

Here is me pressing gently against the bezel to show it actually is loose:

http://imgur.com/1Jx5Sm7

 

Will this fall under the warranty?

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 996
Message 2 of 7

Re: Thinkpad Edge E540 Loose LCD bezel

Hi Ceadar,

 

Welcome to Lenovo Community!

 

As per the query we understood that you are facing a issue with LCD bezel on your ThinkPad Edge E540.

 

We have verifyed the issue and it looks like hardware issue, hence we request you to get it diagnosed with authorized Lenovo service center.

 

Hope this helps!

 

Best regards,

Hemanth Kumar



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vyrgozunqk
Token Ring
Posts: 59
Registered: ‎08-15-2013
Location: BG
Views: 970
Message 3 of 7

Re: Thinkpad Edge E540 Loose LCD bezel

So is this really a hardware problem, because i have the same issue... and i was wondering if the quality is actually so low on all E540s ...
I'm asking because the service center here is so slow and don't want to try it if i'm not sure that it is a deffect... Should this be glued or ... ?

pustekuchencake
HDMI
Posts: 130
Registered: ‎08-02-2012
Location: Germany
Views: 957
Message 4 of 7

Re: Thinkpad Edge E540 Loose LCD bezel

My E531 (=E540) has the same problem and I read this many times. In my eyes it is a quality issue and not a defect. Probably they would send it back without having fixed anything...

__________________________________________________________
@LENOVO: WE WANT BIOS TO COMPLY WITH ACPI STANDARDS!
Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 944
Message 5 of 7

Re: Thinkpad Edge E540 Loose LCD bezel

Hi Vyrgozunqk & Pustekuchencake,

 

Welcome to Lenovo Community!

 

This could be slight alignment issue, if we re-fix the LCD bezel the issue will resolve, hence I suggest you to visit nearby service center and get it fixed.

 

Note: Please do not use any kind of paste or glue to fix it by your own, because that may create other issue to the monitor.

 

Hope this helps!

 

Best regards,

Hemanth Kumar



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Ceadar
Blue Screen Again
Posts: 2
Registered: ‎08-12-2014
Location: Netherlands
Views: 890
Message 6 of 7

Re: Thinkpad Edge E540 Loose LCD bezel

At the start I had a problem with this but I honestly cba to send it to a service center because I heard it takes a long time and its such a hassle. If there is anyone else who has this problem or any lenovo specialist could you tell me if this really matters? Does this have any big effect on my laptop? Or is this just something cosmetic?
Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 847
Message 7 of 7

Re: Thinkpad Edge E540 Loose LCD bezel

Hi Ceadar,

 

It doesn’t matter much, however for your satisfaction you can remove and refit the bezel, for instruction on re-fixing the bezel please follow the HMM (Hardware Maintenance Manual) link below, and go to page # 106. It is just an issue with alignment and won’t effect to any other thing.

 

ThinkPad Edge E540 hmm

 

Hope this helps.

 

Best regards,

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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