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Victoriousy
Paper Tape
Posts: 4
Registered: ‎10-19-2011
Location: New Jersey, USA
Views: 1,238
Message 1 of 8

Thinkpad Edge e520 15" Resolution problem?

I bought this laptop on Aug 29th (or close to that) and after using it for about 3 weeks there's a problem with the resolution i suppose? It happens randomly but it usually happens when i turn on the computer with the battery in. I made a mistake before by taking the battery out when the computer was asleep, and that's when it started to have this problem. My brother thought that i probably messed up the driver so he reinstalled it. It was fine right after he reinstalled it, but then the problem happened again soon afterwards. I don't know why but the original resolution setting was 1440 x 900 (and it's recommended?) When I changed it to 1366x768, it showed even less of what it's supposed to show.

This is a picture of my screen right now. You can see a little of the circle on the top left corner of the screen. It's supposed to be a full circle. You can also see that the recommended resolution is 1440x900.
http://farm7.static.flickr.com/6057/6261682394_a1e75e8df1_z.jpg

 

This picture is also more obvious that you can't see the "shadow" of the word THINK.

http://farm7.static.flickr.com/6224/6261682108_022a201be8_z.jpg

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 1,222
Message 2 of 8

Re: Thinkpad Edge e520 15" Resolution problem?

I don't think the E520 comes with a 1440x900 screen.

Can you try reinstalling the graphics drivers?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Victoriousy
Paper Tape
Posts: 4
Registered: ‎10-19-2011
Location: New Jersey, USA
Views: 1,218
Message 3 of 8

Re: Thinkpad Edge e520 15" Resolution problem?

I did reinstall the graphics drivers. Yeah it shouldn't come with a 1440x900 screen. It says "recommended" though.  But even if I disregard what the recommended suggestion and select 1366x768 it still doesnt display everything.

 

This is 1366X768; you can only see only about 2/3 of the clock on the right.

http://farm7.static.flickr.com/6055/6262226486_27518a944b_z.jpg

 

This doesn't happen every single time though. It could happen for a few uses and then go back to normal and after a while the problem happens again.

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 1,208
Message 4 of 8

Re: Thinkpad Edge e520 15" Resolution problem?

Really bizarre. I think some of the signalling modules may have gone.

Can you try a bootable Ubuntu disc?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Victoriousy
Paper Tape
Posts: 4
Registered: ‎10-19-2011
Location: New Jersey, USA
Views: 1,182
Message 5 of 8

Re: Thinkpad Edge e520 15" Resolution problem?

How can this help? What does this have to do with the problem?

upi
What's DOS?
Posts: 1
Registered: ‎03-16-2013
Location: Germany
Views: 867
Message 6 of 8

Re: Thinkpad Edge e520 15" Resolution problem?

Hi, I'm having exactly the same problem with the thinkpad edge e520 right now - could you get this solved? Or does anybody else know how to do it? I would be really grateful for any advice!

Guru
Posts: 948
Registered: ‎06-03-2011
Location: US
Views: 853
Message 7 of 8

Re: Thinkpad Edge e520 15" Resolution problem?

The edge e520 comes with a 1366x768 screen. http://www.lenovo.com/shop/americas/content/pdf/system_data/e520_tech_specs.pdf

 

You should set it to that resolution and use it as such. I do not know why it showed as having a 1440x900 screen, but it does not -- TPs of that generation had screens in 16:9 format such as 1366x768, 1600x900, 1920x1080. The most common reason you might see a recommended resolution other than 1366x768 would be if the laptop was connected to an external display. 

X1 Carbon 3rd Gen Type 20BT i7-5500U, 2560x1440 (non-touch), Win 10 Pro, 8GB RAM, 512 SSD, Intel 7625 WiFi, BT 4.0 | ThinkVision P24q-10 monitor

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lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 841
Message 8 of 8

Re: Thinkpad Edge e520 15" Resolution problem?

EDID information must have been changed. Check using HWinfo32 under monitor.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft

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