05-19-2011 06:11 AM
So I got my new laptop and for some reason the graphics card doesnt work correctly. Whenever I try to play starcraft2 on medium (which even the intel chp is capable of doing) it looks like this when using the radeon:
I emailed AMD about this and they told me its probably a drivers issue but their CCC doesnt support the switchable graphics notebooks and I should ask lenovo for drivers. But I cant find anything but drivers for the intel chip. I also dont have a phone available right now and I cant seem to find a support email adress and this is getting pretty frustrating and makes me wonder why they use this switchable graphics thing if they cant even make it work
I tried turning the intel chip off but CCC wont recognize the radeon even when I do this, also for some reason deactivating one of the graphics cards seems to make the other one not working properly anymore either :/
I found this on the starcraft board where a guy uses the same graphics card / intel / driver and has the same issue:
Im a bit underwelmed by the lack of email support, hopefully someone can help me out here
Solved! Go to Solution.
05-19-2011 07:15 AM
05-19-2011 06:03 PM
05-19-2011 06:33 PM
It just instantly tells me that the driver is up to date anyway, but I dont think it even checks, just tells me because the auto-update says so
Anyway, if its not the driver, what could it be then?
"8.811.1.5000" this is the driver version, is this really the newest one?
05-19-2011 07:46 PM
I just checked somethin, in the bios you can usually switch between switchable-integrated(or something like that) and discrete graphics but I dont have the "discrete" option. Additionally I tried to use some memory tester but when I disabled the Intel he didnt recognize any grahpics card at all. But if the ati isnmt working at all, shouldnt the notebook turn black once I disable the intel? Or si there some kind of emergency backup graphics something? I mean the resolution switches back to 1024xsomething
05-19-2011 08:16 PM
05-20-2011 05:20 AM
Its on switchable anyways? And do you think the older driver could be the issue? Is there any way to get your hands on the actual driver instead of the whole catalyst programm which wont work?
Thanks yfor your help =)
05-20-2011 07:24 AM
I also found this:
For some reason the drivers for both graphics cards seem to be the exact same?! So I thought that maybe updating the intel one could do the trick. I had to turn the radeon off in the bios but then I could install it. But once I turn the radeon back on I just see 2 "standart vga graphics" in the device manager so I guess this doesnt work either
Is it possible that the radeon thries to run on the intel driver?
05-20-2011 10:45 PM - edited 05-20-2011 10:51 PM
Sigh. You never disable Switchable in BIOS. Ever. It causes lots of issues.
1. Set BIOS to switchable.
2. Boot into Safe Mode and uninstall everything for the graphics adapters, including in Device Manager.
3. Reboot into regular Windows.
6. The Catalyst 11.5 Mobility drivers should've extracted to C:\AMD or C:\ATI
In this folder, you should find the subfolder Packages somewhere.
Go Packages, Drivers, Display, W7_INF (32-bit) or W76A_INF (64-bit)
7. Enable the ATI adapter (not by setting the BIOS option).
8. Launch Device Manager.
9. Right-click the Radeon, choose Update Driver Software.
10. Browse my computer for driver software.
11. Let me pick from a list of device drivers on my computer.
12. Have Disk.
13. Navigate to the folder from 6 with the INF file in it, accept the folder choice.
14. Find either the 6470M or 6630M which you have.
15. Accept the driver choice and the warnings.
This should install the 8.850 ATI-side drivers.
Note that this is unsupported by Lenovo and may or may not work.