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2 Posts

01-22-2018

Switzerland

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Touchpad and Trackpad not working

2018-01-22, 8:22 AM

Hello all

 

Since 2 days my touchpad (inclusive the buttons) and my trackpad aren't workinig anymore. They are enabled and in the device manager under "mice and other pointers", there is no touchpad to be found.

 

Do you have any idea what could have caused this problem?

 

Thank you very much!

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43 Posts

12-18-2015

United States of America

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Re: Touchpad and Trackpad not working

2018-01-28, 22:55 PM

I know Windows updates can sometimes cause hardware problems.  With my ThnkPad 11e I lost wireless connectivity due to one of their updates over a year ago.  The solution with mine was I went into the device manager and deleted any drivers related to networking.  When I rebooted the PC it found new hardware, installed drivers and the wireless was back to normal.

 

I don't know if that is what's happening with yours but you might give it a try with your touchpad, etc., drivers.

 

 

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28 Posts

11-13-2018

Japan

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Re: Touchpad and Trackpad not working

2018-12-25, 5:01 AM

Hi,

 

If you cannot find any Touch pad device in Device Manager, please try to re-install the touch pad device. You can find the driver of your system in Lenovo HP (link ->https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-11e-series-laptops/thinkpad-11e/downloads?linkTrack=Caps:Body_SearchProduct&searchType=3&keyWordSearch=11e%20(Type%2020D9,%2020DA)%20Laptop%20(ThinkPad) . Please choose the suitable product model before downloading the driver). 

 

 

From Lenovo
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