10-11-2015 11:45 PM - edited 10-12-2015 11:09 PM
My USB 3.0 port doesn't work anymore after I upgraded my OS to Windows 10. It can't detect any device, such as flashdisk, mouse, hard disk, etc. But the USB 2.0 port work perfectly.
I have tried several things like update the driver via device manager but it doesn't work, it said that the driver can't install.
Anyone can help? Please.
10-12-2015 01:56 AM
Welcome in lenovo community,
Could you please attach a screenshot for the device manager showing the USB drivers.
10-13-2015 12:33 AM
Please try to install the below drivers,
Intel Management Engine Interface:
10-13-2015 02:24 AM - edited 10-13-2015 02:57 AM
Please try to go back to the previous windows and check if everything is working fine, then run system factory reset, after that upgrade again to windows 10.
- Do not forget to backup your important data first.
Please try and feed us back.
02-27-2016 06:23 AM
The same situation on my e320, on wn7 usb3.0 works perfectly, after update to win10 usb3.0 disapeared. I tried to reinstall drivers and still the same situation. Have you found any fix or solution?