11-06-2016 07:48 AM
When I connect my Pactor PTC-IIusb modem to the USB ports on my New Thinkpad 10e 3G computer, the Pactor modem loses connection and locks up. I am using Windows 10, have updated all drivers and the Bios from the Lenovo website, use the latest Airmail V3.04.062 software for modem commuication with my SSB radio, have installed new ferrite beads to all cables, and have suscessfully tested the same setup on another Windows 10 computer. I have also tested other USB paripheral devices on my Thinkpad and had no issues.
The Pactor modem uses the USB to create a Serial (COM) Port to transfer data with the computer. I also tested a USB - GPS antenna which also creates a COM port with no problems on the Thinkpad.
Can anyone provided suggestions on how to fix this issue.