10-30-2016 06:53 PM
I had problems when connecting external drives to my laptop. The external drive was not recognized. When checking device manager, i noticed unknown devices on the other devices tab in the Device Management, to wit:
I suspect that these drivers are related to my problems on connecting external drives to my laptop. Could someone here help me to look for these drivers? Thanks.
11-03-2016 02:33 AM
USB ports are now working. However, external drive cannot be recognized. I don't know the reason. It seems that this new laptop lacks some of the important hardware items.