cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
purplemouse
What's DOS?
Posts: 1
Registered: ‎08-30-2012
Location: MIddleborough, Mass
Views: 317
Message 1 of 2

Webcam stopped working on Thinkpad Edge 15

New Thinkpad Edge 15

0319-XF4

 

Messages from tray that a USB device is not recognized.

Device manager shows no integrated video device

Device managaer shows Unknown USB device with a yellow triangle

 

I have uninstalled the Unknown USB and installed the .3M camera driver repeatedly.

 

Used automatic installed tools and tried online tools.

 

Nothing seems to work. Please help.

 

 

 

Retired Support Specialist
Posts: 229
Registered: ‎05-22-2012
Location: Hong Kong
Views: 293
Message 2 of 2

Re: Webcam stopped working on Thinkpad Edge 15

Hi purplemouse,

Please verify BIOS version and update if necessery. If still no use please contact local lenovo for further assistance.

Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systems
http://support.lenovo.com/en_US/research/detail.page?DocID=HT036550

BIOS Update Utility for Windows 7 (32-bit, 64-bit), XP - ThinkPad
http://support.lenovo.com/en_HK/downloads/detail.page?DocID=DS014025

Fred
T61 + X201i

Check out current deals!


Shop current deals

Top Kudoed Authors