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Paper Tape
Posts: 3
Registered: ‎08-16-2015
Location: Suomi
Views: 243
Message 1 of 1

e550 gpu (radeon r7) memory issue?


I'm working on my clients 2 months old E550, with dual graphics. Long story short, he brought it back to me, ant told that when he has an external monoitor hooked into it, via hdmi, it tends to stop and yhing, and acting sluggish now and then. I tought it is an driver problem, as when first installing it it seemed sluggish, but i tought i would get things straight after a couple of boots. Well. nope. The hardware scan in solution center claims an gpu memory error. The solution centres scan gives error WVC003001-UK7CBJ Attached is results from the full system diagnostics scan from boot to uefi diagnostics.

Now i'm thinking it's an hardware issue?lenovo.png

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